James Rivers III
Portland,OR
Summary
Versatile team member offering over 14 years of experience handling tasks smoothly and efficiently. Adapts well to changing processes, programs and team requirements. Eager to contribute to growing company. Upbeat Grocery member successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
14
14
years of professional experience
Work History
DC Associate II
Columbia Sportswear
Portland, OR
09.2018 - 02.2022
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Maintained energy and enthusiasm in fast-paced environment.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Developed and maintained courteous and effective working relationships.
Grocery Team Lead
New Seasons Market Grant Park
Portland, OR
10.2014 - 07.2018
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
- Checked for outdated and overripe grocery items and removed from inventory.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Tracked down hard-to-find merchandise at diverse locations.
- Opened and Set shelves for new store grand opening
- Approached each problem with fresh mind and analytical strategies to quickly resolve concerns.
- Developed strong rapport with customers and created positive impression of business.
- Stayed current on available products, store promotions and customer service policies to better serve shoppers.
Assistant Grocery Manager
New Seasons Market Arbor Lodge/ 7 Corners
Portland, OR
06.2008 - 10.2014
- Engaged customers and provided very high level of service and support, helping find desired products and items.
- Kept grocery team operations in compliance with workplace standards and food safety requirements to maintain optimal health protection.
- Strengthened profits by reducing waste, controlling shrinkage and increasing team efficiency with optimized workflows.
- Organized efficient merchandise replenishment strategies to keep shelves stocked and well-organized for customers.
- Reviewed inventory levels on orderly basis and placed orders for products and merchandise for restocking purposes.
- Enhanced communication between patrons and team members to cultivate upbeat, team-oriented culture.
- Set, enforced and optimized internal policies to maintain responsiveness to demands.
- Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
- Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
- Set and updated weekly work schedules to meet coverage demands by considering factors like expected customer levels, planned promotions and individual employee strengths.
- Developed and nurtured lasting relationships with clients through dedicated assistance, issue resolution and heartwarming talents.
Education
High School Diploma -
Cleveland High School
Portland, OR06.1999
Skills
- Self-Motivated
- Problem-Solving
- Department Lead
- Data Entry
- Training and Development
- Good Telephone Etiquette
- Written Communication
- Teamwork and Collaboration
- Forklift
- Attention to Detail
- Inventory oversight
Timeline
DC Associate II
Columbia Sportswear
09.2018 - 02.2022
Grocery Team Lead
New Seasons Market Grant Park
10.2014 - 07.2018
Assistant Grocery Manager
New Seasons Market Arbor Lodge/ 7 Corners
06.2008 - 10.2014
High School Diploma -
Cleveland High School
Similar Profiles
Alyssa WangAlyssa Wang
Operations Specialist at Columbia SportswearOperations Specialist at Columbia Sportswear
Karla CortesKarla Cortes
Senior Marketing Project Manager at Columbia SportswearSenior Marketing Project Manager at Columbia Sportswear
Hayden BinghamHayden Bingham
Department Supervisor at Columbia SportswearDepartment Supervisor at Columbia Sportswear
Jacob OsborneJacob Osborne
Warehouse Worker at Columbia SportswearWarehouse Worker at Columbia Sportswear
Benjamin HadlerBenjamin Hadler
QA Specification Coordinator at Flowers FoodsQA Specification Coordinator at Flowers Foods