Summary
Overview
Work History
Education
Skills
Generalexperienceandskills
Backgroundsummary
References
Languages
Timeline
Generic

AMPARO ZALDANA

Memphis,TN

Summary

To acquire a challenging position that fully utilizes my technical and public relations skills and that allows me grow within your organization.

Manufacturing Industry: Ten years of experience working as a Customer Service/Receptionist, Order/Data entry, Shipping and receiving, Elderly Care: Eight years of experience performing a full array of responsibilities from Customer Service, Data Entry and Document Control to One on One Elderly care.

Overview

22
22
years of professional experience

Work History

Quality Control/ DC Packer

Fossil Group Inc.
Dallas, TX
04.2016 - 11.2023

Lead (Pre-Wrap)

Williams-Sonoma (Simos)
Olive Branch, MS
09.2011 - 12.2011

Care manager / Life Skill Manager / Lead Med Tech (QMAP)

Sunrise Assisted Living
Westminster, CO
05.2003 - 05.2011

Call Center/Customer Service

Walter Drake
Colorado Springs, CO
06.2001 - 08.2002

Education

GED -

Centinnial High School
Compton, CA
04-2004

Skills

  • Computer order entry
  • Dealing with customers through telephone
  • Picking, packing, shipping, Returns
  • Assisting people with disabilities
  • Lead Care Manager for Alzheimer's patient
  • QMAP (Qualified to assist with medications)
  • Windows Office
  • Word
  • Internet searching
  • Team player
  • Interpersonal communication
  • Organizational skills
  • Self-motivated
  • Working independently
  • Adaptable
  • Detail-oriented
  • Problem-solving skills
  • Leadership skills

Generalexperienceandskills

  • Required to take and place orders for company products, rough materials and office supplies as well as troubleshooting.
  • Computer order entry.
  • Experienced in dealing with customer through telephone.
  • Experienced picking, packing, shipping, billing etc.
  • Able to drive a forklift, and other warehouse devices.
  • Experience in assisting people with disabilities.
  • Lead Care Manager for altzeimers patient
  • QMAP (A person qualified to assist with medications)
  • Proficient in Windows XP, Windows Office; Word, Excel, Outlook Express, and Internet searching.
  • An effective team player with strong interpersonal, communication, organizational, and presentation skills
  • Very self- motivated individual who is able to work independently with minimal supervision
  • Adaptable to diverse responsibilities.
  • Detail oriented.
  • Posses excellent problem solving, as well as, effective leadership skills.
  • Able to lift 40-50 lbs consistently

Backgroundsummary

  • Manufacturing, Ten years, Customer Service/Receptionist, Order/Data entry, Shipping and receiving
  • Elderly Care, Eight years, Customer Service, Data Entry, Document Control, One on One Elderly care

References

  • Liby George, Manager-Repairs at Fossil Group Inc. 214-647-6527
  • Angela Archibald, Reminiscence Coordinator at Sunrise Senior Living, Colorado, 720.566.2329
  • Samantha Weichel, Former Reminiscence Coordinator at Sunrise Senior Living, 303.513.3971

Languages

Spanish
Native/ Bilingual
English
Professional

Timeline

Quality Control/ DC Packer

Fossil Group Inc.
04.2016 - 11.2023

Lead (Pre-Wrap)

Williams-Sonoma (Simos)
09.2011 - 12.2011

Care manager / Life Skill Manager / Lead Med Tech (QMAP)

Sunrise Assisted Living
05.2003 - 05.2011

Call Center/Customer Service

Walter Drake
06.2001 - 08.2002

GED -

Centinnial High School
AMPARO ZALDANA