JAMES ROBERTS III
Conroe,TX
Summary
Strategic management professional with expertise in operations enhancement and policy enforcement. Skilled in aligning organizational goals with industry best practices and regulatory compliance to drive efficiency. Experienced in strategic planning and process improvement, fostering accountability and collaboration to achieve measurable outcomes.
Overview
1
1
Certification
21
21
years of professional experience
Work History
Assistant Chef
Grace and Grit
Southold, NY
04.2015 - 04.2026
- Set up and managed pop-up kitchens for high-end weddings, delivering exceptional dining experiences for events with up to 200 guests.
- Collaborated with head chef to streamline kitchen operations and improve food preparation efficiency.
- Assisted in menu planning and development, ensuring alignment with seasonal ingredients and customer preferences.
- Trained junior kitchen staff on cooking techniques and safety protocols to maintain high standards.
- Ensured compliance with ServSafe guidelines, maintaining high sanitation standards to promote guest safety and satisfaction.
Private Chef
Healing With Ginger
01.2009 - 04.2026
- Managed culinary services for high-profile clients, including the Colgate family and Raj Bhakta, creator of WhistlePig Whiskey and Bhakta Brandy.
- Delivered personalized meal plans tailored to client preferences and dietary requirements.
- Operated private chef business, managing all aspects including client relations and menu development.
- Balanced kitchen budgets, ensuring financial accuracy while sourcing premium-quality ingredients to meet client needs.
- Streamlined daily operations, improving kitchen readiness for unexpected schedule shifts and enhancing overall service quality.
Assistant Manager in Training
Stewart’s Shops
Fair Haven, VT
04.2024 - 05.2025
- Implemented sales strategies and promotional activities that engaged customers and maximized revenue.
- Oversaw night operations to enhance profitability of high-price-point food-to-go items.
- Monitor inventory and ensure efficient replenishment of products to maintain optimal stock levels.
- Collaborated with team members to maintain high customer service standards during night shifts.
Marketing/Client Relations
Brownyard Group
Bayshore, NY
01.2016 - 01.2019
- Cultivated client relationships to foster loyalty and retention., facilitating business growth.
- Engaged prospects through targeted outreach efforts. and past clients to identify suitable brokers for marketing liability insurance.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
Call Center Caller
Arro Health
Hauppauge, NY
01.2014 - 01.2016
- Retrieved medical records for Aetna and Cigna Medicare, ensuring accurate and timely delivery of files to facilitate patient care.
- Coordinated with hospital chain medical records departments to enhance chart retrieval efficiency, avoiding direct doctor communication.
- Developed strategic relationships with key hospital contacts to streamline retrieval process, improving turnaround time for records.
- Made average of 100 outbound and inbound calls per day.
Home Life Supervisor
Best Buy
Commack, NY
10.2004 - 10.2014
- Promoted to Home Life Supervisor, managing 5 departments, ensuring smooth operations, team productivity, and excellent customer service.
- Streamlined department operations, enhancing inventory management and elevating customer satisfaction scores.
- Trained and mentored new employees, enhancing team collaboration and performance.
- Specialized in selling high-value home entertainment systems, driving revenue growth through expert product recommendations.
- Consistently exceeded sales targets, earning multiple quarterly awards during video game sales campaigns.
- Transitioned from seasonal cashier to full-time sales associate, recognized for outstanding performance in magazine sales.
Education
Some College (No Degree) - Culinary Arts & Computer Science
Suffolk Community College
Brentwood, NYSkills
- Culinary arts expertise
- Menu redesign skills
- Culinary presentation
- Operations streamlining
- Client relationship management
- Customer support
- Decision making
- Sanitation and safety
- Kitchen equipment operation and maintenance
- Strong work ethic
- Customer service
- Time management
Certification
Serve Safe 2025 - 2027
Awards and Acknowledgements
Competed on Food Network's "Chopped" Season 30, "Best Halloween Ever.", Multiple quarterly sales awards at Best Buy for outstanding performance during video game sales campaigns
Timeline
Assistant Manager in Training
Stewart’s Shops
04.2024 - 05.2025
Marketing/Client Relations
Brownyard Group
01.2016 - 01.2019
Assistant Chef
Grace and Grit
04.2015 - 04.2026
Call Center Caller
Arro Health
01.2014 - 01.2016
Private Chef
Healing With Ginger
01.2009 - 04.2026
Home Life Supervisor
Best Buy
10.2004 - 10.2014
Some College (No Degree) - Culinary Arts & Computer Science
Suffolk Community College