Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

James Roche

Gainesville

Summary

Dedicated professional with experience as a Rural Mail Carrier at USPS, known for exceptional attention to detail and dependable service. Proven ability in route planning and package handling, enhancing delivery efficiency. Recognized for training new staff and fostering strong customer relationships, ensuring high satisfaction and adherence to safety protocols.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Rural Mail Carrier

USPS
03.2023 - 06.2024
  • Developed strong relationships with rural customers through consistent communication and exceptional service quality.
  • Assisted in training new employees on proper procedures for sorting, loading, and delivering mail in a rural setting.
  • Utilized USPS technology tools effectively to track packages accurately throughout the delivery process.
  • Increased efficiency by organizing mail and parcels before delivery, minimizing time spent on each route.
  • Adhered to all postal regulations while delivering mail, upholding the USPS standard of professionalism.
  • Achieved high levels of accuracy in mail sorting and delivery by consistently double-checking addresses and package labels.
  • Followed safety protocols and regulations while driving, upholding professional service reputation.
  • Organized mail ahead of delivery runs for correct routing.

Shift Leader

Relish - Big Tasty Burgers!
06.2021 - 02.2023
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Completed cash and credit card transactions accurately using POS software.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
  • Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.

Education

GED -

Bucholz High School
Gainesville
05-2022

Skills

  • Dependability
  • Load balancing
  • Prioritization
  • Observation
  • Route planning
  • Package handling
  • Safe driving
  • Vehicle inspection
  • Attention to detail

Certification

  • Commercial Driver's License (CDL) A - Florida Department of Motor Vehicles.
  • Hazmat + Tanker
  • Doubles / Triples

Languages

English
Professional Working

Timeline

Rural Mail Carrier

USPS
03.2023 - 06.2024

Shift Leader

Relish - Big Tasty Burgers!
06.2021 - 02.2023

GED -

Bucholz High School

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James Roche