James Rodriguez
Pflugerville,TX
Summary
Dynamic Motor Transport Operator with the US Army, adept at defensive driving and equipment maintenance. Proven track record in enhancing cargo handling efficiency and ensuring safety compliance. Skilled in training personnel and managing logistics, fostering strong relationships that drive client satisfaction and operational success. Committed to excellence in all transportation endeavors.
Overview
9
9
years of professional experience
Work History
Motor Transport Operator
US Army
Fort Cavazos
09.2019 - Current
- Safely transported personnel and cargo under various conditions, adhering to strict safety protocols.
- Maintained proficiency in tactical planning options and convoy defense techniques.
- Trained new Motor Transport Operators on proper driving techniques, safety procedures, and equipment maintenance.
- Operated with safety and skill to avoid accidents and delays.
- Expedited cargo loading/unloading processes through streamlined organization techniques that maximized available space in transport vehicles.
- Managed loading, unloading and safety of all personnel, cargo and equipment.
- Maintained detailed records of vehicle usage, maintenance, and inspections for regulatory compliance purposes.
- Managed hazardous materials transportation according to federal regulations, minimizing environmental impact and ensuring public safety.
- Supported convoy security operations through effective coordination with military police units and adherence to established protocols.
- Completed preventive maintenance and mechanical repairs on vehicles.
- Dropped and hooked trailers and changed configuration of equipment.
- Reported defects, damage, and accidents to proper personnel.
Account Manager/ Driver
Rent a Center
01.2016 - 07.2019
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
- Conducted regular account reviews to identify areas for improvement and ensure continued success.
- Collaborated with sales team to identify potential upsell opportunities and expand client base.
- Negotiated contract terms with clients, securing favorable agreements for both parties.
Education
High School Diploma - Business
High School of Enterprise, Business & Technology
New York, NY06.2012
Skills
- Operating vehicles
- Defensive driving
- Heavy equipment operation
- Equipment inspection
- Transportation regulations
- Vehicle operation
- Equipment accountability
- Equipment troubleshooting
- Preventive Maintenance
- Managing training
- Defense techniques
- Warehouse operations
- Vehicle recovery
- Cargo handling
- Supervising personnel
- Route planning
- GPS navigation
- Maintaining records
- Vehicle maintenance
- Shipment management
- Personnel training
- Inspecting vehicles
- Vehicle inspection
- Overseeing transportation
- Fuel management
- Cargo strapping
- Logistical convoys
- Mission-critical support
- Load securing
- Preventive maintenance strategies
- Safe driving
- Attention to detail
- Decision-making
- Trailer coupling and uncoupling
- Cargo security
- Operating hydraulics
- Emergency roadside repairs
- Truck driving
Languages
Spanish
Full Professional
Timeline
Motor Transport Operator
US Army
09.2019 - Current
Account Manager/ Driver
Rent a Center
01.2016 - 07.2019
High School Diploma - Business
High School of Enterprise, Business & Technology