James Rosacker
Eugene,OR
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
15
15
years of professional experience
Work History
Stay at Home Parent
Self-employeed
07.2024 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Center Store Relief Assistant Manager
Fred Meyer
Happy Valley, OR
07.2017 - 07.2024
- Led team in daily operations, ensuring seamless customer service and operational efficiency.
- Mentored staff on merchandising standards, improving product placement and visual appeal.
- Implemented training programs for new employees, enhancing onboarding experience and retention rates.
- Developed scheduling systems to optimize workforce allocation during peak hours.
- Collaborated with management to analyze sales data, identifying opportunities for inventory improvements.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Improved customer satisfaction by addressing and resolving complaints promptly.
Technician
EcoLife
Albany, OR
07.2016 - 07.2017
- Assessed client needs and delivered specialized services to enhance satisfaction.
- Facilitated ongoing communication with office personnel, technicians, inspectors, and clients through in-person meetings, phone calls, and emails.
- Modified plans and strategies in real-time to align with dynamic daily objectives and tasks.
- Adapted to diverse situations to foster continuous personal and professional growth.
- Oversaw backup duties as in-office scheduling and dispatching, maintaining effective client relations and billing processes.
Event Marketing Team Leader
Mainstream Promotions Inc.
Colorado Springs, CO
01.2016 - 06.2016
- Led cross-functional teams to develop and implement successful marketing campaigns.
- Analyzed market trends to inform strategic decision-making and campaign optimization.
- Developed comprehensive marketing strategies that enhanced brand visibility and customer engagement.
- Coordinated with external vendors to execute promotional events and advertising efforts.
- Fostered collaborative teamwork to deliver optimal results for client brands.
- Emphasized ongoing personal development while guiding and supporting team members in their professional growth.
Customer Service Relief Assistant Manager
Fred Meyer
Albany, OR
10.2010 - 11.2015
- Led team to enhance customer service standards, resulting in improved customer satisfaction ratings.
- Trained and mentored new staff on operational procedures and store policies.
- Oversaw daily operations, ensuring compliance with company policies and safety regulations.
- Initiated employee engagement programs, fostering a positive work environment and reducing turnover rates.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Generated repeat business through exceptional customer service.
Education
Major - Mathematics And Education
Oregon State University
Corvallis, ORSkills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Attention to detail
- Flexible and adaptable
- Multitasking
- Excellent communication
- Critical thinking
- Organization and time management
- Calm under pressure
- Computer skills
Timeline
Stay at Home Parent
Self-employeed
07.2024 - Current
Center Store Relief Assistant Manager
Fred Meyer
07.2017 - 07.2024
Technician
EcoLife
07.2016 - 07.2017
Event Marketing Team Leader
Mainstream Promotions Inc.
01.2016 - 06.2016
Customer Service Relief Assistant Manager
Fred Meyer
10.2010 - 11.2015
Major - Mathematics And Education
Oregon State University