James Rutherford
Chicago,IL
Summary
To give an inner workings insight to me. I would start with saying I have been in customer service for ten years and food service for eight! When it comes to my work personality I will brag about being someone you look forward to showing up. With my experience I know who I do not like showing up at this point. I am very aware of social queues and personal space! I am also one to leave politics and etc outside of work. Being on time and sticking to a company that works with it’s employees is something very common for me. That shows in my resume for sure. I am always eager to learn something new on the job every day otherwise it feels like a waste. I am very open to constructive criticism and think it’s essential to a team building victory.
Outside of work I live a pretty quiet life. I live alone and am in bed early these days. My partying years are behind me and lately I go to bed when I get home from work. You can count on me for attendance because nothing gets in the way of it for me.
For my last four years of employment I have been closing every night. It has been nice but it is making me miss working mornings and mid shifts! It would be nice for a change but I am open to anything that is consistent.
Overview
9
9
years of professional experience
Work History
Prepared Foods Team Member
Whole Foods
Chicago, IL
07.2022 - Current
- Prepared special dressings and sauces for sandwiches to enhance flavor and customer satisfaction.
- Mixed ingredients for green salads, molded fruit salads, vegetable salads and pasta salads.
- Cut various foods, such as fruits and vegetables, to prepare for cooking and serving.
- Packaged take-out foods and served food to customers.
- Weighed and measured ingredients accurately to ensure proper recipe proportions.
- Monitored and recorded temperatures of food and storage areas to ensure compliance with safety standards.
- Stored food in designated containers and storage areas to prevent spoilage.
- Cleaned and sanitized work areas, equipment, utensils, dishes and silverware.
- Added cutlery, napkins, food and other items to trays on assembly lines in hospitals, cafeterias, airline kitchens and similar establishments.
- Placed food trays over food warmers for immediate service or stored in refrigerated storage cabinets.
Laundry Attendant
McMenamin's
Tacoma, Washington
01.2022 - 06.2022
- Removed items from washers and dry-cleaning machines, and directed other workers to do so.
- Diligently removed items from washers and dry-cleaning machines for further processing.
- Loaded articles into machines for cleaning. into washers or dry-cleaning machines or directed workers to perform loading.
- Removed articles from dryers for further processing. and folded, wrapped, and hung them.
- Operated extractors and dryers, overseeing operations to maintain workflow efficiency.
- Started washers, dry cleaners, driers, or extractors and turned valves or levers to regulate machine processes and volume of soap, detergent, water, bleach, starch and additives.
- Applied chemical solutions to effectively neutralize solvent residues on fabrics.
- Operated distilling systems that drained and reclaimed dry cleaning solvents.
- Applied chemical solvents to stains, using brushes or sponges to effectively remove blemishes.
Store Associate
Aldi
Bolingbrook, Illinois
03.2021 - 10.2021
- Greeted customers and determined their preferences.
- Maintained knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
- Recommended, selected and helped locate and obtained merchandise based on customer needs and desires.
- Described merchandise and explained use, operation and care of merchandise to customers.
- Arranged and displayed merchandise to promote sales.
- Sold and arranged for delivery, insurance, financing and service contracts for merchandise.
- Ensured compliance with alcohol sales regulations at Aldi by verifying customer IDs and enforcing a strict no-return policy.
Deliver Driver
Amazon Prime - Piper's Express
Romeoville, Illinois
11.2019 - 02.2021
- Drove positive customer experience by building relationships and providing solutions to customer needs.
- Evaluated traffic and weather conditions to select optimal delivery routes.
- Reached out to customers via phone and email to discuss their needs. prior to delivery to confirm and coordinate delivery times.
- Maintained cleanliness and organization of assigned truck to support smooth operations.
- Utilized relevant map programs and GPS systems to navigate routes.
- Obeyed traffic laws and followed established traffic and transportation procedures.
- Retrieved materials from warehouse or other locations to accurately fill customer orders.
- Fastened merchandise onto the truck using straps and braces to ensure safe transport. on truck with straps and braces to prevent damage during transportation.
Deli Associate
Meijer
Oswego, Illinois
11.2017 - 10.2019
- Performed cleaning duties such as sweeping, mopping and washing dishes, to keep equipment and facilities sanitary.
- Provided fast service to customers in carry-out food settings, ensuring a positive dining experience.
- Arranged dining, service, and kitchen areas to ensure efficient workflow.
- Prepared and cooked daily food items and beverages, including sandwiches, salads, and soups, adhering to safety and sanitary standards.
- Processed customer payments accurately at point of sale.
- Scrubbed and polished counters, steam tables, and other equipment, and cleaned glasses, dishes and fountain equipment.
- Notified kitchen personnel of shortages and special orders.
- Performed personnel activities such as supervising and training employees.
- Brewed coffee and tea and filled containers with requested beverages.
Education
COMPLETED COURSEWORK TOWARDS AUDIO PRODUCTION - GENERAL / AUDIO
Waubonsee Community College
Sugar Grove, ILLINOIS 03.2018 - 08.2018
Oswego High School
Oswego, ILSkills
- Food Safety Certified
- Food Safety Compliance
- Customer Engagement
- Customer service focus
- Tech Savvy
- Organized Workstation
- Customer service focus
Timeline
Prepared Foods Team Member
Whole Foods
07.2022 - Current
Laundry Attendant
McMenamin's
01.2022 - 06.2022
Store Associate
Aldi
03.2021 - 10.2021
Deliver Driver
Amazon Prime - Piper's Express
11.2019 - 02.2021
COMPLETED COURSEWORK TOWARDS AUDIO PRODUCTION - GENERAL / AUDIO
Waubonsee Community College
03.2018 - 08.2018
Deli Associate
Meijer
11.2017 - 10.2019
Oswego High School