James Sampson
Moab Cyclery
Moab,UT
12
years of professional experience
Expert mountain bike guide and mechanic with expertise in route navigation, expert communication, and time management. Proven track record of fostering client relationships and delivering exceptional service. Quick Learner and well versed at on the job training.
Work History
Backcountry Mountain Bike Guide
4 Years 4 Months- Led guided bike tours, ensuring safety and enjoyment for diverse groups of participants.
- Collaborated with team members to streamline logistics for multi-day tours.
- Monitored equipment condition, ensuring maintenance and safety compliance for all bikes.
- Fostered strong relationships with clients, encouraging repeat business through exceptional service.
- Managed unexpected challenges with flexibility and creative problem-solving, maintaining seamless experiences for guests.
- Checked tour vehicles for cleanliness, safety and functionality.
Mountain Bike Mechanic
5 Years 5 Months- Diagnosed and repaired various bicycle components to ensure optimal performance.
- Conducted routine maintenance to enhance customer satisfaction and bike longevity.
- Assisted customers in selecting appropriate bicycles and accessories based on individual needs.
- Trained junior mechanics on best practices for repairs and service techniques.
- Conducted thorough inspections of bicycles to identify necessary repairs or adjustments accurately.
- Delivered exceptional customer service by answering questions and offering expert advice on bike maintenance and repairs.
Bartender
2 Years- Crafted and served a diverse range of cocktails and beverages to enhance guest experience.
- Managed inventory levels, ensuring timely restocking of supplies and minimizing waste.
- Collaborated with kitchen staff to create unique drink pairings that complemented menu offerings.
- Trained new bartenders on techniques, customer service standards, and operational procedures.
- Implemented efficient bar workflows, improving speed of service during peak hours.
Circuit Board Technician
2 Years 11 Months- Assembled and tested circuit boards according to industry standards and specifications.
- Collaborated with engineering teams to improve product designs and processes.
- Trained new technicians on assembly techniques and safety protocols.
- Implemented quality control measures that enhanced product reliability and performance.
- Coordinated closely with other departments to address and resolve any cross-functional issues related to circuit board assembly.
Education
High School Diploma
No Degree - Culinary Arts
Skills
Route navigation
Expert communication
Social perceptiveness
Environmental awareness
Basic mechanics
Creative solutions
Time management
Timeline
Bartender
Sabaku Sushi
08.2024 - 08.2026Read More
Backcountry Mountain Bike Guide
Escape Adventures Bike Tours
04.2022 - CurrentRead More
Mountain Bike Mechanic
Moab Cyclery
03.2021 - CurrentRead More
Circuit Board Technician
Dimplex Thermal Solutions
05.2014 - 04.2017Read More
Northview
High School Diploma
Read More
Grand Rapids Community College
No Degree from Culinary Arts
Read More