James Sawyer
Killeen,TX
Summary
Resourceful HVAC-R Service Technician recognized for efficiency in troubleshooting, diagnosing and repairing HVAC systems. Excellent time management, communication and multitasking abilities paired with proficiency in installation operations. Customer-focused professional with 5-year accident free history. HVAC and Refrigeration Technician skilled at communicating with vendors, team members and customers. Excellent organization skills to manage multiple time-sensitive work orders. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
19
19
years of professional experience
1
1
Certification
Work History
HVAC-R Service Technician
Lockridge Priest
08.2023 - 03.2024
- Ensured safety compliance with thorough inspections of HVAC-R equipment and systems.
- Improved customer satisfaction by providing timely and efficient HVAC-R repair services.
- Connected heating or air conditioning equipment to water, fuel, or refrigerant sources to form complete circuits.
- Educated customers on best practices for maintaining their HVAC-R systems, promoting long-lasting functionality.
- Reduced downtime for businesses by quickly diagnosing and resolving complex HVAC-R issues.
- Proactively identified potential future issues during service calls, advising clients on steps to mitigate risks.
Supervisor - HVAC-R
Fort Hood Family Housing
01.2022 - 07.2023
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
- Achieved results by working with staff to meet established targets.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
HVAC Installer Lead and Zone Forman
Lockridge Priest
06.2019 - 01.2022
- Assembled air ducts, pipes, discharge valves and flues to central heating and cooling equipment.
- Removed old equipment from customers' homes and cleaned up areas to prepare for new installations.
- Maintained a clean, organized workspace during installations and repairs, demonstrating respect for clients'' properties and minimizing disruptions.
- Located and marked pipe positions, hole passages and duct connections in walls and floors.
- Installed bypass dampers, low voltage wiring, smoke detectors, split systems, and package units in commercial or residential buildings.
- Increased client comfort levels by appropriately sizing and installing heating, ventilation, and air conditioning systems based on specific needs.
- Provided outstanding customer service throughout the entire project lifecycle, from initial consultation to final walkthroughs after completion of installations.
Power Generator Technician
United States Army
07.2005 - 06.2019
- Managed multiple concurrent projects with tight deadlines by prioritizing tasks efficiently and maintaining clear communication with colleagues and clients throughout the process.
- Optimized generator performance through meticulous calibration of voltage regulators, governors, and other key components during maintenance visits.
- Troubleshot problems with engines and breakers.
- Strengthened relationships with vendors through effective negotiation tactics, resulting in better pricing for parts without sacrificing quality or delivery timescales.
- Conducted comprehensive diagnostic tests on malfunctioning generators to accurately identify issues and implement appropriate repairs.
- Increased generator efficiency by performing regular maintenance, inspections, and repairs.
Education
No Degree - General Studies
Central Texas College
Killeen, TXHigh School Diploma -
Richmond High School
Richmond, IN05.2002
Skills
- EPA Certification
- HVAC System Troubleshooting
- Schematic reading
- Thermostat Installation
- Air Conditioning
- Leak Testing
- System Maintenance
- System Tune Up
Certification
Universal Certification EPA
Timeline
HVAC-R Service Technician
Lockridge Priest
08.2023 - 03.2024
Supervisor - HVAC-R
Fort Hood Family Housing
01.2022 - 07.2023
HVAC Installer Lead and Zone Forman
Lockridge Priest
06.2019 - 01.2022
Power Generator Technician
United States Army
07.2005 - 06.2019
No Degree - General Studies
Central Texas College
High School Diploma -
Richmond High School
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