Polished professional experienced in safely transporting passengers on daily basis with consistent on-time stops. Adept at safely operating trains on embedded and raised tracks.
Overview
11
11
years of professional experience
Work History
Transit Operator
Pierce transit
Lakewood, Washington
05.2022 - 12.2024
Promoted rider satisfaction by providing accurate information regarding fares and schedules while answering questions from riders.
Gave clear directions to passengers regarding destinations, pick-ups and drop-off locations.
Maintained communication with dispatchers regarding route changes or delays.
Notified dispatch of any mechanical issues that arose during operation.
Resolved conflicts between passengers in a professional manner.
Delivery Driver
Dealer Tire
Auburn, Washington
10.2013 - 06.2022
Provided excellent customer service by answering inquiries about products or services being delivered.
Handled merchandise in accordance with product handling standards.
Contacted customers prior to delivery to coordinate delivery times.
Inspected vehicles' condition, supplies and equipment before and after trips
Obeyed traffic laws and follow established traffic and transportation procedures.
Stayed up-to-date on changing local roads and construction areas that may affect routes.
Education
Bachelor of Arts - American Studies
University of Washington Tacoma
06-2006
Associate of Arts - American Studies
Pierce College
05-2004
Skills
Traffic regulations compliance
Emergency evacuation
Disability awareness
Transportation security
Pre-trip inspections
Passenger assistance
Timeline
Transit Operator
Pierce transit
05.2022 - 12.2024
Delivery Driver
Dealer Tire
10.2013 - 06.2022
Bachelor of Arts - American Studies
University of Washington Tacoma
Associate of Arts - American Studies
Pierce College
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