Summary
Overview
Work History
Education
Skills
Timeline
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James Scott

Alvin,TX

Summary

Dynamic and customer-focused professional with over a year of experience at Dutch Bros, excelling in order taking and cash handling. Proven ability to enhance guest experiences through active listening and proactive service, fostering loyalty and repeat business. Committed to maintaining workplace safety and delivering exceptional service in fast-paced environments.

Developed strong customer service and multitasking skills in high-paced restaurant environment. Demonstrates ability to manage multiple responsibilities while maintaining positive and professional attitude. Seeking to transition into new field, leveraging skills in effective communication and team collaboration.

Overview

1
1
year of professional experience

Work History

Coffee Barista

Dutch Bros
01.2025 - Current
  • Prepared high-quality coffee beverages according to company recipes and customer preferences.
  • Maintained cleanliness and organization of workstations, ensuring compliance with health and safety standards.
  • Assisted customers in selecting menu items, providing knowledgeable recommendations to enhance their experience.
  • Engaged with customers to build rapport, fostering a welcoming environment that encouraged repeat business.
  • Handled cash transactions accurately, maintaining accountability for daily register balances.

Restaurant Server

Landry's Seafood House
06.2024 - 03.2025
  • Delivered exceptional customer service, ensuring guest satisfaction and repeat visits.
  • Managed order accuracy by actively listening to customer requests and confirming details.
  • Cultivated warm relationships with regular customers.
  • Elevated the guest experience by anticipating their needs proactively throughout their visit.

Education

High School Diploma -

Scott Christian School
Alvin, TX
05-2024

Skills

  • Order taking
  • Team player
  • Cash handling
  • Active listener

Timeline

Coffee Barista

Dutch Bros
01.2025 - Current

Restaurant Server

Landry's Seafood House
06.2024 - 03.2025

High School Diploma -

Scott Christian School
James Scott