James Shannon
Mountain Grove,MO
Summary
Dedicated worker with over a decade of experience in public communication and safety management. Known for effective communication with the public, school personnel and fostering respectful interactions, contributing to a positive work environment.
Overview
55
55
years of professional experience
Work History
School Bus Driver
Mountain Grove R3 School District
Mountain Grove, MO
08.2013 - 02.2026
- Ensured student safety during transportation by adhering to established safety protocols and regulations.
- Conducted pre-trip inspections to maintain vehicle readiness and compliance with state regulations.
- Assisted students with boarding and disembarking, promoting a secure environment for all passengers.
- Communicated effectively with school personnel regarding scheduling changes and student needs.
- Monitored student behavior on the bus, fostering a respectful and orderly atmosphere during transit.
- Completed pre-trip and post-trip bus inspections and documented info in vehicle logs.
- Demonstrated professionalism at all times while engaging with students, parents, colleagues, and administrators alike during daily duties.
- Provided a positive environment for students during transportation, fostering respectful interactions and promoting good behavior.
- Assisted in maintaining bus cleanliness with regular sanitizing and disinfecting.
- Transported passengers safely along prescribed routes according to tight schedules.
- Enhanced student safety by strictly adhering to bus routes and schedules, as well as enforcing established behavior guidelines.
- Complied with all relevant state and federal regulations regarding school transportation services, ensuring the safety and well-being of students at all times.
- Obeyed federal, [State] and local traffic laws and regulations to enable safe transportation outcomes for participants.
- Developed positive relationships with students, faculty and parents to support continuous rapport and communication.
- Demonstrated strict adherence to safety regulations and traffic laws to safeguard passengers.
Sales Associate
Shannon Jewelry
Mountain Grove, MO
01.1971 - 10.2018
- Provided exceptional customer service, enhancing client satisfaction and loyalty.
- Assisted customers in selecting jewelry pieces that matched their preferences and occasions.
- Maintained knowledge of current trends and product features to inform customer decisions.
- Processed sales transactions accurately, ensuring a seamless checkout experience for clients.
- Organized merchandise displays to create an appealing shopping environment and drive sales.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Repair Associate
Shannon Jewelry
Mountain Grove, MO
01.1971 - 10.2018
- Conducted precision repairs on a variety of watches and clocks, ensuring quality and craftsmanship.
- Utilized specialized tools and equipment for effective jewelry restoration and maintenance.
- Trained new associates on repair techniques and best practices in jewelry care.
- Assessed damage and developed tailored solutions for intricate jewelry pieces.
- Implemented quality control measures to ensure consistent standards in repairs and restorations.
- Provided exceptional customer service by addressing client inquiries regarding repair status and processes.
- Streamlined the repair process, identifying common issues and implementing time-saving solutions.
- Offered personalized recommendations for accessories or additional services that could enhance customers'' experience with their devices.
- Assisted in inventory management, ordering necessary parts, and maintaining proper stock levels to minimize downtime for customers.
- Addressed escalated customer complaints professionally by offering appropriate resolutions in a timely manner.
- Assisted with training new hires on company policies, repair procedures, and best practices to ensure consistency in service quality.
- Collaborated with other technicians to resolve complex problems and deliver high-quality repairs on time.
- Provided exceptional customer service through clear communication, timely updates, and professional demeanor during repair consultations.
- Utilized variety of tools and diagnostic equipment to complete repairs.
Education
High School Diploma -
Mountain Grove High School
Mountain Grove05-1975
Skills
- Dependable and reliable
- Effective communication skills
- Safety-focused
- Safe driving practices
- Punctuality
- Pre-trip inspections
- Route navigation
- Student supervision
- Passenger safety management
- Traffic laws adherence
Timeline
School Bus Driver
Mountain Grove R3 School District
08.2013 - 02.2026
Sales Associate
Shannon Jewelry
01.1971 - 10.2018
Repair Associate
Shannon Jewelry
01.1971 - 10.2018
High School Diploma -
Mountain Grove High School