Summary
Overview
Work History
Education
Skills
Timeline
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James Sheffield

Jacksonville,FL

Summary

Proven Pickup and Delivery Driver with a track record of enhancing customer satisfaction and streamlining delivery processes at Gulf Relay, LLC. Expert in route planning and defensive driving, I excel in maintaining safety standards and fostering teamwork. Achieved a significant reduction in delivery times by 20%, showcasing a dependable and results-driven approach to logistics and customer service.

Overview

14
14
years of professional experience

Work History

Pickup and Delivery Driver

Gulf Relay, LLC. Ceated
12.2022 - 11.2023
  • Provided exceptional customer service through professional communication and problem-solving skills.
  • Resolved customer concerns promptly, fostering strong relationships with repeat clients.
  • Assisted customers with loading or unloading items when necessary, demonstrating a commitment to superior service.
  • Collaborated with team members to streamline pickup and delivery processes, improving overall productivity.

Pickup and Delivery Driver

Coats And Sons Trucking INC
08.2022 - 12.2022
  • Maintained vehicle safety and cleanliness, ensuring a positive representation of the company.
  • Efficiently planned routes for optimal time management and fuel conservation.
  • Developed relationships with local businesses to promote efficient package exchanges between drivers and staff members.
  • Enhanced customer satisfaction by providing timely and accurate delivery of packages.
  • Coordinated with dispatchers for real-time updates on deliveries and pickups, ensuring accuracy in scheduling.

Pickup and Delivery Driver

Cowan Systems LLC
06.2018 - 07.2022
  • Continuously updated knowledge on regulations related to transportation industry safety standards.
  • Protected people and equipment from hazardous materials by using correct procedures.
  • Minimized company liability and risks to loads by obeying traffic laws.
  • Drove truck in urban and rural areas to expertly make high volume of deliveries.
  • Filled out load paperwork and DOT-mandated log books.

Pickup and Delivery Driver

Raven Transportation
02.2010 - 06.2018
  • Assisted customers with loading or unloading items when necessary, demonstrating a commitment to superior service.
  • Collaborated with team members to streamline pickup and delivery processes, improving overall productivity.
  • Maintained vehicle safety and cleanliness, ensuring a positive representation of the company.
  • Enhanced customer satisfaction by providing timely and accurate delivery of packages.
  • Completed necessary paperwork accurately and promptly to facilitate smooth operations.

Education

High School Diploma -

Andrew Jackson High School
Jacksonville, FL
08.1971

Skills

  • Safe Driving
  • Loading and unloading
  • Defensive Driving
  • Route Planning
  • Delivery Scheduling
  • Positive Attitude
  • Teamwork and Collaboration
  • Customer Service
  • Problem-Solving
  • Time Management
  • Dependable and reliable
  • Attention to Detail
  • Time management skills
  • Punctual and Reliable
  • Valid Driver's License
  • Commercial driving
  • Roads and highways knowledge
  • DOT Compliance
  • Safe Driver Training
  • Shipping and packaging
  • Clean MVR
  • Delivery recordkeeping
  • Vehicle Cleaning and Maintenance
  • Defensive driver training
  • Dispatch Communication
  • Route logs
  • Familiarity with DOT regulations
  • Load Balancing
  • Mileage Tracking

Timeline

Pickup and Delivery Driver

Gulf Relay, LLC. Ceated
12.2022 - 11.2023

Pickup and Delivery Driver

Coats And Sons Trucking INC
08.2022 - 12.2022

Pickup and Delivery Driver

Cowan Systems LLC
06.2018 - 07.2022

Pickup and Delivery Driver

Raven Transportation
02.2010 - 06.2018

High School Diploma -

Andrew Jackson High School

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James Sheffield