Summary
Overview
Work History
Education
Skills
Timeline
Generic

Matt Shufeldt

Louisville,KY

Summary

Dynamic salesman with a proven track record at River City Distributing Co, excelling in sales strategy development and customer relationship building. Achieved consistent sales growth by implementing effective upselling techniques and fostering strong client connections, resulting in increased revenue and customer satisfaction. Committed to delivering exceptional service and driving business success.

Overview

10
10
years of professional experience

Work History

Salesman

CC Powersports
02.2020 - Current
  • Negotiated contracts with clients to secure mutually beneficial terms and conditions for both parties.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Developed, maintained and utilized diverse client base.
  • Met existing customers to review current services and expand sales opportunities.
  • Built diverse and consistent sales portfolio.
  • Met with customers to discuss and ascertain needs, tailor solutions and close deals.
  • Developed strong client relationships through consistent communication and exceptional customer service.
  • Assisted customers in selecting appropriate products based on their needs, boosting satisfaction rates.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Increased sales revenue by identifying potential clients and conducting persuasive product presentations.
  • Upheld high standards of customer service by promoting and upselling new products and services.
  • Provided after-sales support, addressing any issues promptly to ensure ongoing client satisfaction.
  • Exceeded quarterly sales targets by implementing effective sales strategies and nurturing leads.
  • Collaborated with team members to streamline sales processes, resulting in an efficient workflow.
  • Promoted and up-sold products and services to meet needs of customers.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.

Salesman

River City Distributing Co
02.2015 - 02.2020
  • Developed strong client relationships through consistent communication and exceptional customer service.
  • Assisted customers in selecting appropriate products based on their needs, boosting satisfaction rates.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Increased sales revenue by identifying potential clients and conducting persuasive product presentations.
  • Upheld high standards of customer service by promoting and upselling new products and services.
  • Continuously updated product knowledge, staying informed of industry trends and competitor offerings.
  • Provided after-sales support, addressing any issues promptly to ensure ongoing client satisfaction.
  • Exceeded quarterly sales targets by implementing effective sales strategies and nurturing leads.
  • Collaborated with team members to streamline sales processes, resulting in an efficient workflow.
  • Promoted and up-sold products and services to meet needs of customers.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
  • Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
  • Negotiated prices, terms of sales and service agreements.
  • Informed customers of promotions to increase sales productivity and volume.
  • Selected correct products based on customer needs, product specifications and applicable regulations.
  • Recorded accurate and efficient records in customer database.
  • Set and achieved company defined sales goals.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
  • Built relationships with customers and community to promote long term business growth.
  • Presented professional image consistent with company's brand values.
  • Monitored service after sale and implemented quick and effective problem resolutions.
  • Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
  • Maintained current knowledge of evolving changes in marketplace.
  • Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
  • Contributed to event marketing, sales and brand promotion.
  • Kept detailed records of daily activities through online customer database.
  • Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
  • Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
  • Attended monthly sales meetings and quarterly sales trainings.
  • Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
  • Trained new employees on customer service, money handling and organizing strategies.
  • Achieved or exceeded company-defined sales quotas.
  • Consulted with businesses to supply accurate product and service information.
  • Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
  • Contributed to team objectives in fast-paced environment.
  • Stayed current on company offerings and industry trends.
  • Developed and maintained strong working relationships with professionals within assigned territory.

Education

Doss High School
Louisville, KY
05.2008

Skills

  • Sales and marketing strategies
  • Customer relationship building
  • Sales strategy development
  • Upselling and cross selling

Timeline

Salesman

CC Powersports
02.2020 - Current

Salesman

River City Distributing Co
02.2015 - 02.2020

Doss High School