Summary
Overview
Work History
Education
Skills
Websites
Certification
Projects
Hobbies and Interests
Timeline
Generic

James Sickler

Milford

Summary

Dynamic professional with extensive experience as an NH 911 Telecommunicator, adept at emergency response and public safety. Proven ability to manage high-stress situations while utilizing advanced computer skills and active listening. Successfully coordinated multi-jurisdictional aid, ensuring timely and effective resource deployment in critical scenarios.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Assistant Store Manager

McDonald's (Crescent Group LLC)
Manchester
06.2024 - Current
  • Have been promoted through the ranks, becoming a strong manager, and now an Assistant Store Manager.
  • Successfully running the Kitchen Department, getting stock levels under control.
  • Maintaining a clean restaurant/workspace

Emergency Services Dispatcher

City Of Manchester
Manchester
06.2024 - Current
  • Advised callers on potential safety hazards or other related issues.
  • Received and processed emergency calls from the public, providing appropriate response.
  • Dispatched resources within established guidelines based on priority of need and availability of resources.
  • Assigned appropriate resources for responding to incidents based on established guidelines and protocols.
  • Provided pre-arrival instructions to callers in life threatening situations.
  • Received, evaluated and prioritized incoming emergency calls from the public; dispatching appropriate personnel and equipment.

NH 911 Telecommunicator

NH Department of Emergency Services and Communication
Concord
09.2022 - 03.2025
  • Completed the 911 Training Program
  • Certified in APCO
  • Certified Emergency Medical Dispatcher
  • Maintained contact with callers until help arrived at scene.
  • Communicated with dispatchers from other jurisdictions to coordinate mutual aid responses across county lines or state borders when necessary.
  • Dispatched appropriate personnel to respond to emergency situations.

Team Associate

Walmart
Amherst
02.2022 - 10.2022
  • Had an opportunity to become a Team Lead on the third shift.
  • Experienced in stocking shelves, as well as pulling pallets from the floor to the back bay area.
  • Complete tasks assigned within the time limits given.

Education

High School -

Milford High School
Milford
06.2021

Skills

  • Ability to deal with stressfully situations
  • Doppler Radar training and monitoring
  • Monitoring Weather Conditions
  • Managing People
  • Basic Level Computer Coding
  • Advanced Computers and Typing Skills
  • Able to work in Fast Pace & Stressful environments
  • Emergency response
  • Emergency dispatch
  • Public safety
  • Active listening

Certification

  • APCO Certification, 09/2022, Present
  • IAED EMD Certification, 09/2022, Present
  • IAED EFD Certification, 08/2024, Present

Projects

NH STORM CENTER, 06/2017, Present, During main weather events, as well as posting interesting weather topics found. Experience with multiple software programs.

Hobbies and Interests

  • Meteorology
  • Emergency Management
  • Environmental Science
  • Technology Interest

Timeline

Assistant Store Manager

McDonald's (Crescent Group LLC)
06.2024 - Current

Emergency Services Dispatcher

City Of Manchester
06.2024 - Current

NH 911 Telecommunicator

NH Department of Emergency Services and Communication
09.2022 - 03.2025

Team Associate

Walmart
02.2022 - 10.2022

High School -

Milford High School

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