James Simmons
Jacksonville,FL
Summary
Skilled in customer service and schedule management, leveraged these abilities as an Uber Driver and a self-employed Mover, enhancing customer care and developing efficient relocation strategies. Experience includes leading teams and expertly navigating diverse environments, demonstrating patience and a strong work ethic. Achieved commendable efficiency in operations, handling up to 20 personnel and numerous customer interactions daily.
Overview
24
24
years of professional experience
Work History
Uber Driver
Uber
02.2021 - Current
- Developed strong communication skills while interacting with diverse groups of riders daily.
- Responded to passenger concerns and complaints politely and professionally.
- Followed company guidelines and policies when interacting with passengers.
- Assisted passengers with loading and unloading luggage for enhanced customer care.
Mover
Self Employed
04.2001 - Current
- Worked closely with team members to develop efficient strategies for completing moves within designated time frames.
- Loaded and unloaded trucks with customer possessions or merchandise weighing up to 300 lbs.
- Maneuvered items carefully through narrow hallways and doorways to prevent damage.
- Moved furniture and boxes using utility dolly and truck ramp.
- Oversaw as many as 4 teams at time with more than 20 total personnel.
Education
Bachelor of Science - Business Administration
Newberry College
Newberry, SC12-1999
Skills
- Schedule Management
- Excellent navigation
- Customer Service
- Patience and understanding
Timeline
Uber Driver
Uber
02.2021 - Current
Mover
Self Employed
04.2001 - Current
Bachelor of Science - Business Administration
Newberry College