Overview
Work History
Education
Skills
Certification
Timeline
Generic

James Simmons

Dallas,TX

Overview

1
1
Certification
1
1
year of professional experience

Work History

Roving Technician

Asurion uBreakiFix
08.2026 - Current
  • Support multiple stores as a roving technician, adapting to varied workflows and environments.
  • Provide expert diagnostics and repairs on Apple, Samsung, and Google devices under OEM standards.
  • Deliver 5-star review customer experience consistently through clear communication, education, and tailored protection plan recommendations.
  • Collaborate with OEM trainers and store leadership to uphold brand standards and technical expertise.

Sales Associate / Service Technician

Batteries Plus
04.2026 - 07.2026
  • Recommended products and upsold premium items aligned with customer needs, enhancing overall customer satisfaction.
  • Mastered technical procedures, receiving positive customer feedback for effective service delivery.
  • Conducted automotive battery testing, diagnostics, charging, and installations to ensure optimal vehicle performance.
  • Maintain store organization, restock inventory, and ensure accurate labeling.

Order Fulfillment Associate (Online Pickup & Delivery)

Walmart
05.2025 - 11.2025
  • Thrived in high-pressure environment, consistently processing 850+ orders daily to meet customer expectations.
  • Managed department operations during peak demand periods, earning trust from team leads for reliability.
  • Consistently earned multiple 5-star customer ratings for problem-solving, accuracy, and personalized service.
  • Served as primary resource for coworkers, offering guidance and training to enhance department performance.

Education

Diploma -

Anna High School
Anna, TX
05-2025

Skills

  • Device Diagnostics
  • OEM Repair Standards
  • Mobile Hardware Repair
  • Troubleshooting
  • Inventory Management
  • POS Systems
  • Quality Assurance
  • Team Collaboration
  • Time Management
  • Problem-Solving
  • Adaptability
  • Sales Support
  • Technical Support

Certification

  • Google Authorized Technician Asurion / Google IRP Program
    09/2026
  • Samsung Authorized Repair Technician Asurion / Samsung OEM Program
    09/2026
  • Apple Certified iOS / Device Repair Technician Asurion / Apple IRP Program
    08/2026
  • WISE Level 1 Certified Technician CTIA / Wireless Industry Service Excellence
    06/2026
  • Microsoft Office Specialist in PowerPoint (Office 2016) / Certiport
    01/2024
  • Microsoft Office Specialist in Word (Office 2016) / Certiport
    12/2023

Timeline

Roving Technician

Asurion uBreakiFix
08.2026 - Current

Sales Associate / Service Technician

Batteries Plus
04.2026 - 07.2026

Order Fulfillment Associate (Online Pickup & Delivery)

Walmart
05.2025 - 11.2025

Diploma -

Anna High School
James Simmons