Raihan Bhuyain
Brooklyn,NY
Summary
Skilled Mobile Repair Technician with comprehensive experience in troubleshooting, diagnosing, and repairing a wide range of mobile devices. Known for precision and attention to detail with strong problem-solving abilities. Recognized for ability to communicate complex technical information to non-technical users, enhancing customer satisfaction. Previous work has led to significant reduction in device returns due to effective repairs.
Resourceful Mobile Repair Technician known for productivity and efficiency in completing tasks. Specialize in diagnosing issues, repairing mobile devices, and ensuring customer satisfaction through effective communication. With skills in hardware troubleshooting, software updating, and parts replacement, excel at problem-solving and time management to deliver quick resolution of technical problems. Strong interpersonal abilities enable successful interactions with diverse clients to understand needs and provide exceptional service.
Safety-oriented maintenance worker offering several years of troubleshooting and repair expertise. Dedicated and reliable with skills in problem solving, general plumbing and electrical work. Team-oriented with commitment to completing tasks on-time and under budget.
Overview
6
6
years of professional experience
2006
2006
years of post-secondary education
Work History
Mobile Repair Technician
Talk N' Fix
Franklin, TN
01.2020 - 09.2025
- Have the skills to repair mobile phone backs
- Mobile screen, battery, camera, charging port, repair skills
- Have the skills to manage a mobile phone shop
- Replaced broken parts such as LCD screens, motherboards and batteries in mobile devices.
- Provided technical support to customers regarding their mobile devices.
- Ensured compliance with safety regulations during repairs.
- Assisted with training new technicians on proper repair techniques.
- Inspected returned products for warranty-related defects or damage.
- Resolved software compatibility issues between different platforms.
- Followed manufacturer guidelines when performing repairs or upgrades.
- Diagnosed network connectivity problems in mobile devices.
- Installed, configured and tested software applications on mobile devices.
- Utilized specialized tools to troubleshoot complex hardware issues.
- Performed diagnostic tests on mobile devices to identify and troubleshoot issues.
Mobile Repair Technician
Talk N' Fix
Franklin, TN
01.2020 - 09.2025
- Diagnosed mobile device issues using industry-standard troubleshooting techniques.
- Diagnosed mobile device issues using industry-standard testing tools.
- Repaired smartphones and tablets, ensuring functionality and performance.
- Assisted customers in selecting appropriate accessories for devices.
- Maintained inventory of spare parts and repair tools efficiently.
- Provided technical support for software-related inquiries from customers.
- Educated customers on device care and maintenance practices effectively.
- Collaborated with team members to streamline repair processes consistently.
- Managed customer service interactions with professionalism and clarity.
- Repaired damaged ports, jacks and connectors on mobile devices.
- Replaced broken parts such as LCD screens, motherboards and batteries in mobile devices.
- Resolved software compatibility issues between different platforms.
- Followed manufacturer guidelines when performing repairs or upgrades.
- Provided technical support to customers regarding their mobile devices.
- Diagnosed network connectivity problems in mobile devices.
- Installed, configured and tested software applications on mobile devices.
- Created detailed repair reports for each job performed.
- Utilized specialized tools to troubleshoot complex hardware issues.
- Performed diagnostic tests on mobile devices to identify and troubleshoot issues.
- Updated device firmware and operating systems for optimal performance.
- Recovered lost data from malfunctioning mobile phones.
- Maintained inventory of spare parts for repairs.
- Conducted quality control inspections of repaired mobile devices.
- Developed preventive maintenance plans for mobile devices.
- Assisted with training new technicians on proper repair techniques.
Education
Chatkhil PG Govt. High School
Skills
- Mobile device repair
- Software installation
- Network troubleshooting
- Diagnostic testing
- Parts replacement
- Customer service
- Inventory management
- Warranty inspection
- Technical support
- Quality control
- Problem solving
- Attention to detail
- Team collaboration
- Training facilitation
- Device maintenance
- Battery replacement
- Accessory installation
- Consumer training
- Data recovery
- Camera repair
- Warranty processing
- Water damage repair
- Expert diagnostics
- Screen repair
- Device assembly
- Charging port repair
- Screen replacement
- Mobile device testing
- Smartphone repair
- Network configuration
- Mobile testing
- Device diagnostics
- Mobile networking
- Mobile device management
- Device dismantling
- Glass replacement
- Maintenance and repair
Timeline
Mobile Repair Technician
Talk N' Fix
01.2020 - 09.2025
Mobile Repair Technician
Talk N' Fix
01.2020 - 09.2025
Chatkhil PG Govt. High School