James Smith
San Antonio
Summary
Bottom line, there is a proven track record of delivering care in a compassionate, impactful, and professional manner. Whether it is through a budding professional career, challenging academic endeavors, or leading a team of diverse individuals to success, there a multitude of examples to show a firm commitment to excellence.
Overview
8
8
years of professional experience
Work History
Assistant Wine Director/Server
Bohanan's Prime Steak and Seafood
03.2023 - Current
- Primarily responsible for cultivating business relationships with customers to promote repeat business.
- Served in a team that increased sales by $1.8+ million from the previous year.
- Assisted in rewriting and coding a new wine program to improve profit margins by a considerable amount.
Semester Intern
Hospice
01.2024 - 06.2024
- Engaged in a 90-minute weekly seminar to provide a better understanding of team development and organizational structure.
- Compassionately managed the mailing list of over 6,000 impacted family members within my region.
- Worked directly with the CFO for 300+ hours to grasp a better scope of business profitability and resource allocation.
Summer Intern
US Army Surgical Institute (BAMC)
05.2020 - 09.2020
- Created a research and development roadmap for an upcoming presentation to the US Army Surgeon General.
- Focused on specific proteins within extracellular vesicles and their relationship to the neurological system.
- Contributing research author published in MBC Molecular Medicine, 2022
Shift Leader/Cashier
HEB
12.2016 - 03.2023
- Resolved customer issues for front-line departments by employing strong operation knowledge and problem-solving abilities
- Modeled outstanding customer service and held cashier team accountable for consistently delivering expert support.
Education
Bachelor of Science -
University of Texas At San Antonio
05.2024
Judson Early College Academy
05.2019
Skills
- Time Management
- Computer Literacy
- Decision-Making
- SPSS Statistics
- Problem-Solving
- Guest Services
- Cellar Management
- Vendor Negotiations
- Intro Sommelier Certification
Timeline
Semester Intern
Hospice
01.2024 - 06.2024
Assistant Wine Director/Server
Bohanan's Prime Steak and Seafood
03.2023 - Current
Summer Intern
US Army Surgical Institute (BAMC)
05.2020 - 09.2020
Shift Leader/Cashier
HEB
12.2016 - 03.2023
Bachelor of Science -
University of Texas At San Antonio
Judson Early College Academy
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