James Smothers
Fort Pierce,FL
The way to get started is to quit talking and begin doing.
Walt Disney
Summary
Customer-oriented Sales Professional with 20 years of retaining top accounts and growing profit channels. Persuasive and self-motivated with expertise in relationship management, product development and pricing strategy. Well-versed in evaluating and revealing client needs to develop solutions. Excellent proficiency in strategic planning and cultivating partnerships. Enthusiastic sales leader with proven interpersonal communication skills and solid history of success with customers. Boosts sales and generates new revenue streams with prospecting and negotiation skills Successful background consistently surpassing targets.
Overview
29
29
years of professional experience
Work History
Sales Professional
Omni Financial Group Inc.
01.2022 - 03.2022
- Applied prospecting expertise to generate and pursue leads, setting up appointments and site visits to maintain budding relationships.
- Provided timely and effective resolutions to problems, securing clients and ensuring satisfaction.
Sales Associate
Alorica
07.2017 - 08.2019
- Trained and developed new hires in company processes, product knowledge, customer service, and selling techniques.
- Engaged with customers to effectively build rapport and lasting relationships.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
Senior Sales Professional
Larry H. Miller Downtown Honda Spokane
09.2016 - 07.2017
- Trained, coached, and mentored new sales associates for maximum performance.
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
- Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
- Developed successful sales strategies to maximize customer satisfaction and profit.
Sales Associate
Dave Smith Motors
02.2004 - 05.2015
- Negotiated purchase prices and explained sales, warranty, and optional products.
- Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
- Responded to customer enquiries via telephone and email.
- Prepared purchased vehicles and completed final delivery checks.
- Engaged in friendly conversation with customer to better uncover individual needs.
Military Police Officer
United States Marine Corps
08.1993 - 03.2003
- Manned base entry points to provide 24/7 force protection, reviewing identifications, searching vehicles, and verifying deliveries prior to entrance to secure areas.
- Patrolled base facilities and housing areas to deter crime, monitor activities, and provide force protection.
- Supervised 24-hour police operation investigating civil disturbances on base.
- Maintained security of local areas and performed route clearance for visiting high-ranking officials.
- Identified, pursued and arrested suspects and perpetrators of criminal acts.
Education
High School Diploma -
06.1993
Skills
- Providing Feedback
- Stocking and Replenishing
- Prospecting Skills
- Lead Generation
- Sales Expertise
- B2B Sales
- Client Presentations
- Product Promotion
- Customer Retention Abilities
- Self-Directed Learning
- Complex Problem-Solving
- Onsite Product Demonstrations
- Lead Reporting
- Business Development
- Post-Sales Support
- Market Research
- Sales and Marketing Strategy
- Customer Relations Management
- Negotiation Tactics
- Needs Understanding
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Sales Professional - Omni Financial Group Inc.
01.2022 - 03.2022
Sales Associate - Alorica
07.2017 - 08.2019
Senior Sales Professional - Larry H. Miller Downtown Honda Spokane
09.2016 - 07.2017
Sales Associate - Dave Smith Motors
02.2004 - 05.2015
Military Police Officer - United States Marine Corps
08.1993 - 03.2003
Helix High School - High School Diploma,
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