James Spink
Summary
Proactive Purchaser with 3 years of experience handling detailed purchase requisitions and purchase orders. Excellent conflict management, negotiation and supplier relationship management talents. Articulate, responsible and have a strong eye for detail.
Overview
17
17
years of professional experience
Work History
Corporate Purchaser
TubeliteDenco
2021.07 - Current
- Maintained complete documentation and records of all purchasing activities.
- Checked items received against items ordered by verifying receipts.
- Computed and created purchase orders in CSD to monitor stock levels, verify purchase requisitions, and expedite customer orders.
- Computed and created purchase orders to monitor stock levels, verify purchase requisitions and expedite customer orders across multi-state branches.
- Performed monthly reconciliation of open purchasing orders.
- Communicated frequently with stores and vendors to manage orders and verify revisions on purchase orders.
- Managed and maintained purchase orders and invoices.
- Collaborated with sales team to identify and fulfill customer needs.
- Established relationships with vendors to secure competitive pricing and discounts.
Customer Service Representative
TubeliteDenco
2018.02 - 2021.07
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Updated account information to maintain customer records.
- Responded to customer requests for products, services, and company information.
- Provided primary customer support to internal and external customers.
- Cross-trained and provided backup support for organizational leadership.
Stock Associate
Target
2014.01 - 2018.02
- Maintained effective team member communication.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Greeted customers and directed to requested products.
- Answered customer questions and provided detailed product information.
- Managed inventory storage in clean and organized fashion.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Removed debris and packaging from boxes and separated for recycling or disposal.
- Blocked and faced products on displays and shelves in accordance with company policy.
- Picked and packed order items.
- Cross trained in multiple other positions to ensure customer satisfaction at all times.
Warehouse Associate
TubeliteDenco
2006.05 - 2014.01
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
- Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Checked packages and merchandise for damage and notified vendors.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Completed cycle counts and monthly inventory.
- Helped train new employees in safe practices and warehouse procedures.
- Assisted in receiving, stocking and distribution of merchandise.
- Operated moving truck safely to deliver items to destination without nicks or scratches.
- Promoted to assistant manager for the final year in this position.
Education
High School Diploma -
Apopka High School
Apopka, FL06.2002
Skills
- Financial Strategy Management
- Proficiency in Excel
- Purchasing Software
- Strong Negotiation Talents
- Inventory Purchasing
- Greeting Visitors
- Customer Inquiries
- Customer Care
- Skilled forklift operator
Timeline
Corporate Purchaser
TubeliteDenco
2021.07 - Current
Customer Service Representative
TubeliteDenco
2018.02 - 2021.07
Stock Associate
Target
2014.01 - 2018.02
Warehouse Associate
TubeliteDenco
2006.05 - 2014.01
High School Diploma -
Apopka High School
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