Maintained and monitored computer lab equipment to ensure optimal performance.
Provided technical support to students, faculty, and staff in the use of computers and software applications.
Installed new hardware and software as needed.
Conducted regular maintenance checks on all computers, printers, scanners, and other related equipment.
Troubleshooted network issues in the lab environment.
Created accounts for new users in accordance with security protocols.
Hospitality Worker
ShiftGig/Bullpen
Chicago, IL
06.2012 - 12.2015
Assisted in seating guests and ensuring they were comfortable.
Served food and drinks to customers in a timely manner.
Checked on customers regularly to ensure satisfaction with meals and services.
Cleaned tables, chairs, dishes, cutlery and glassware after each meal period ended.
Truck Driver
RFK transportation
Cedar Rapids, IA
06.1991 - 02.2012
Transported goods to and from specified destinations in accordance with delivery schedules.
Checked vehicle for mechanical items and safety issues, maintained logs of working hours, monitored the vehicle's performance, and recorded any incidents.
Inspected truck before and after trips, ensuring all safety regulations were followed.
Ensured deliveries were on time by following designated routes and adhering to traffic laws.
Education
Bachelor of Science - Network Management
DeVry University
Chicago, IL
07-2015
Skills
Lab equipment setup
Network administration
Software installation
User access control
Cybersecurity protocols
Affiliations
Current member AITP (Association of Information Technology Professionals). I love the NBA and NFL. Frequently play chess and work on crossword puzzles. My favorite pass-time is studying biblical and ancient antiquities!
Senior Associate Research/Data Analyst at MO Dept. of Higher Education/Workforce DevelopmentSenior Associate Research/Data Analyst at MO Dept. of Higher Education/Workforce Development
Executive Assistant to the Chairman of the Board at American Higher Education Development CorporationExecutive Assistant to the Chairman of the Board at American Higher Education Development Corporation