James Sweets
Windsor Mill,MD
Summary
Hardworking delivery driver with several years of experience in warehouse shipping and receiving, including forklift operation, merchandise loading and maintaining on-time deliveries. Detail-oriented self-starter and team player familiar with dot regulations and order verification processes. Accuracy-first approach to delivery.
Overview
4
4
years of professional experience
Work History
Delivery Driver
DoorDash
Baltimore, Maryland
05.2024 - Current
- Reviewed delivery documents and orders and reported errors to supervisor.
- Delivered rush merchandise on tight schedules to meet customer targets.
- Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
- Drove safely in all weather conditions including rain, snow, sleet, ice.
- Navigated routes with relevant map programs and GPS systems.
- Adhered to all applicable traffic laws while driving delivery vehicle.
- Provided excellent customer service by answering inquiries about products or services being delivered.
- Resolved customer complaints in a professional manner while maintaining positive relationships with clients.
- Notified customers of delays to decrease calls to support.
Delivery Driver
Saddle LLC
Owings, Maryland
03.2021 - 01.2025
- Reviewed delivery documents and orders and reported errors to supervisor.
- Delivered rush merchandise on tight schedules to meet customer needs.
- Communicated regularly with dispatch regarding any delays or issues encountered on routes.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
- Ensured accurate completion of all paperwork associated with deliveries.
- Contacted customers prior to delivery to coordinate delivery times.
- Provided excellent customer service by answering inquiries about products or services being delivered.
- Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
Warehouse Forklift Operator
McCormick /Adecco
Hunt Valley, Maryland
04.2023 - 06.2024
- Loaded or unloaded shipments on trucks.
- Picked up warehouse debris and deposited waste into appropriate piles and stacked baled trash.
- Completed paperwork related to deliveries including bills of lading, packing slips.
- Maintained current forklift training and certification as required by company policies.
- Operated forklift to transport goods throughout warehouse.
- Stored material by moving to appropriate area in warehouse.
- Relocated goods from dock area to appropriate storage locations.
- Assisted with shipping and receiving activities as needed.
- Reported safety and quality issues to management.
- Secured loads on pallets to minimize damage and worker injuries.
- Located, pulled and prepared orders.
- Checked shipments for damaged or incorrect items.
- Moved freight, stock and other materials to and from storage and production areas and loading docks.
- Followed standard operating procedures to safely stack and store materials in the warehouse.
- Ensured all safety protocols were followed while operating the forklift.
- Performed daily pre-shift inspections on forklifts and other equipment.
Warehouse Forklift Operator
General Electric Company
Perryville, Maryland
12.2022 - 04.2023
- Loaded or unloaded shipments on trucks.
- Picked up warehouse debris and deposited waste into appropriate piles and stacked baled trash.
- Completed paperwork related to deliveries including bills of lading, packing slips.
- Maintained current forklift training and certification as required by company policies.
- Positioned lifting devices around loaded pallets, skids and boxes to secure materials for transport to designated areas.
- Communicated with team members to coordinate efficient and accurate movements.
- Operated forklift to transport goods throughout warehouse.
- Stored material by moving to appropriate area in warehouse.
- Estimated weights, heights, and centers of balance to make precise placements.
- Secured loads on pallets to minimize damage and worker injuries.
- Located, pulled and prepared orders.
- Unloaded incoming items from trucks and rail cars and transported materials to staging area.
- Performed daily equipment checks to verify proper operation and minimize downtime.
- Loaded, unloaded, transported and stacked materials through careful operation of various warehouse equipment.
Warehouse Forklift Operator
AmeriCold Logistics
Perryville, Maryland
03.2021 - 09.2022
- Loaded or unloaded shipments on trucks.
- Picked up warehouse debris and deposited waste into appropriate piles and stacked baled trash.
- Completed paperwork related to deliveries including bills of lading, packing slips.
- Maintained current forklift training and certification as required by company policies.
- Reported safety and quality issues to management.
- Secured loads on pallets to minimize damage and worker injuries.
- Located, pulled and prepared orders.
- Unloaded incoming items from trucks and rail cars and transported materials to staging area.
- Maneuvered forklift over and around loaded pallets, boxes and other materials.
- Moved freight, stock and other materials to and from storage and production areas and loading docks.
- Performed daily equipment checks to verify proper operation and minimize downtime.
- Loaded, unloaded, transported and stacked materials through careful operation of various warehouse equipment.
- Received incoming shipments and checked contents against purchase orders.
- Ensured all safety protocols were followed while operating the forklift.
- Staged goods in loading dock area.
- Collaborated with team members to complete tasks efficiently and accurately.
Education
GED -
Baltimore City Community College
Baltimore, MD06-2001
Skills
- Route optimization
- Delivery documentation
- Vehicle operation
- GPS navigation
- Customer service
- DOT compliance
- Dependable and reliable
- Punctual and reliable
- Cargo handling
- Teamwork and collaboration
- Skilled forklift operator
- Positive attitude
- Traffic laws
Timeline
Delivery Driver
DoorDash
05.2024 - Current
Warehouse Forklift Operator
McCormick /Adecco
04.2023 - 06.2024
Warehouse Forklift Operator
General Electric Company
12.2022 - 04.2023
Delivery Driver
Saddle LLC
03.2021 - 01.2025
Warehouse Forklift Operator
AmeriCold Logistics
03.2021 - 09.2022
GED -
Baltimore City Community College