James Taylor
Dallas,TX
Summary
Results-oriented professional with proven creative thinking, leadership, and research skills. Aiming to leverage my abilities to successfully fill the role at your company. Frequently praised as hard-working by my peers, I can be relied upon to help your team achieve its goals routinely.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Assisant GM/Sales Manager
Stretch Zone-Preston Hollow
Dallas, TX
01.2023 - Current
- Delivered exceptional customer experiences through personalized service offerings tailored to individual preferences.
- Fostered a positive work environment to improve team morale and productivity levels.
- Assist GM with any responsibilities and customer care
- Streamlined operations for increased efficiency by identifying areas of improvement in workflow processes.
- Educate clients and work with past and current injuries to properly stretch & strengthen clients body.
- Boosted customer satisfaction by implementing effective communication strategies and addressing concerns promptly.
- Championed staff performance recognition initiatives, promoting a culture of continuous learning and professional development within the organization.
Assistant Manager Keyholder
Amy Lynn Inc.
Plano, TX
01.2021 - 01.2023
- Make sure all duties for open/close are performed and recorded
- Help organize inventory with vendors and wholesale representatives
- Handle all deposits/drops
- Educate team and perform with a positive attitude daily
- Provide outstanding service and communicate effectively.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
Sales Team Lead
Maverick Windows
Plano, TX
04.2019 - 01.2021
- Plan daily territories, routes and tips to hook D2D clients
- Transport and pick-up team members around territories and coach on pitch and communication techniques
- Advise team members on team and individual goals
- Criticize constructively and communicate with foreman on any issues leading up to the sale
- Praise team members on met goals and beyond
Commercial Talent
Jay Bitzer/ Rexel
Dallas, TX
12.2019 - 12.2019
- Provide assistance needed by the photographer/talent manager
- Educate & improvise dialogue with other talent
- Act out in-store scenarios while photographers direct in-between takes
- Communicate any ideas, tactics, and perspectives
- Control all inventory coming in to site for two locations (75,000+ cigars & accessories)
- Organize humidor based upon 'billboard' style representation and company
- Coordinate appointments with all sales representatives.
Humidor Manager
Elite Cigar Cafe
Plano, TX
02.2017 - 04.2019
- Manage POS system and adjust pricing per units added for both locations
- Help cliental and educate them on products, specials, events, etc
- Manage bar assistance and lock up after every shift
- Assist in scheduling, marketing, development, and class criteria with clear communication
- Manage personal schedule for lessons, classes, camps, etc
- Communicate & confirm with all clients/parents of upcoming events and maintain a confirmed schedule on time.
Professional Instructor/Coach/Assistant Manager
Southfork Sports Complex
Allen, TX
08.2015 - 02.2017
- Staffed Instructor/Strength & Conditioning Coach
- Instruct all clients based on the timeline given & emphasize discipline throughout each session
- Confirm all new & returning clients
- Provide motivation, feedback while giving outside work for best results
- Record all statistics, physical and mental notes, as well as key points reviewed with those in relation to client
- Follow-up and outside support on their progression in session and out of session keep accountability.
Personal Trainer
National Academy of Sports Medicine Certification
05.2013 - 09.2013
- Service Representative at 24 Hour Fitness
- Welcome and greet all members
- Answer members' questions, concerns, & complaints in a professional manner
- Create a positive atmosphere
- Check pool chemicals, assist with equipment maintenance.
Assistant Coach
Burkburnett Blacksox Summer League Baseball
Burkburnett, TX
06.2012 - 08.2012
- Assistant Coach
- Create daily practice schedules + Develop line-ups, game strategies, individual workouts & practice needs for athletes
- Supervise athletes that reside on campus housing and report damages, maintenance, & security issues
- Create duties with Head coaches + Ensure equipment meet regulations + Create a positive environment that encourages athletic achievement
- Require each player to be accountable for actions on and off the field
- Promote and help students during the college recruiting process.
Education
OKLAHOMA BAPTIST UNIVERSITY
12.2012
PLANO EAST SENIOR HIGH
01.2011
Skills
- Customer Service
- Staff Development
- Solution Confirmation
- Technology savvy
- Reliability
- Relentlessness
- Exceptional interpersonal communication
- Consistently meet goals
Certification
- National Academy of Sports Science PT
- American Heart Association First Aid Cert
Timeline
Assisant GM/Sales Manager
Stretch Zone-Preston Hollow
01.2023 - Current
Assistant Manager Keyholder
Amy Lynn Inc.
01.2021 - 01.2023
Commercial Talent
Jay Bitzer/ Rexel
12.2019 - 12.2019
Sales Team Lead
Maverick Windows
04.2019 - 01.2021
Humidor Manager
Elite Cigar Cafe
02.2017 - 04.2019
Professional Instructor/Coach/Assistant Manager
Southfork Sports Complex
08.2015 - 02.2017
Personal Trainer
National Academy of Sports Medicine Certification
05.2013 - 09.2013
Assistant Coach
Burkburnett Blacksox Summer League Baseball
06.2012 - 08.2012
OKLAHOMA BAPTIST UNIVERSITY
PLANO EAST SENIOR HIGH