Summary
Overview
Work History
Education
Skills
Timeline
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Haley Begay

Wausau,WI

Summary

Attentive assistant store manager offering several years working in retail sales industry. Focused and enthusiastic demeanor with strong background building successful teams. Proven track record for creating positive working and shopping environments. Knowledgeable professional with several years of experience bringing planning and problem-solving abilities. Focused on maximizing resource utilization to support scalable operations and increase bottom-line profitability. Organized and systematic with natural relationship-building and leadership talents. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

4
4
years of professional experience

Work History

Assisant Store Manager

Dicks Sporting Goods
Wausaukee, WI
08.2020 - Current
  • Analyzed market trends to identify opportunities for product expansion or improvement.
  • Prepared detailed reports summarizing sales activity, customer feedback, and other relevant information.
  • Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
  • Conducted regular performance reviews with staff members to assess individual progress and set goals for future development.
  • Ensured compliance with all safety regulations throughout the store premises.
  • Provided training to new employees on company policies and procedures.
  • Provided leadership support during peak business hours by motivating staff members to meet targets.
  • Managed day-to-day operations including scheduling shifts, assigning tasks.
  • Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours.
  • Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
  • Maintained a safe working environment by enforcing safety regulations.
  • Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
  • Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
  • Developed an effective system for tracking inventory levels, ensuring stock is available when needed.
  • Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
  • Led teams in planning, implementation and execution of merchandising and operating initiatives to streamline business effectiveness.
  • Provided mentorship for employees to generate sales, promote effective upselling and cross-sell to improve retail productivity.
  • Coached and developed store associates through formal and informal interactions.
  • Delegated assignments based on team strengths to optimize floor coverage and service levels.
  • Handled complaints from customers by empathetically listening, recording details and offering solutions.
  • Delegated work to staff, setting priorities and goals.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Created effective business plans to focus strategic decisions on long-term objectives.

Tree Technician

Parks and Recreation Department
Wausau, WI
05.2020 - 08.2020
  • Planted new saplings in residential landscapes based on customer requests while adhering to local regulations.
  • Worked closely with arborists on larger projects such as land clearing operations or urban forestry initiatives.
  • Examined trees for structural damage due to storms, soil compaction, or other environmental factors.
  • Monitored insect populations in trees through visual inspections and applied pest control treatments when necessary.
  • Responded quickly during storm events by clearing away fallen debris caused by high winds or heavy rains.
  • Mixed and prepared various chemicals for application to crops, trees, lawns and shrubs.
  • Identified tree species and inspected for health and safety.
  • Collected debris from trimmed and pruned trees to clean up work sites.

Education

High School Diploma -

Wausau East High School
Wausau, WI
05-2022

Skills

  • Department Oversight
  • Loss Prevention
  • Business Development
  • Operations Oversight
  • Customer Relations
  • Stock management
  • Employee Coaching
  • Attention to Detail
  • Sales Strategies
  • Store Organization
  • Relationship building and management
  • Motivational Techniques
  • Microsoft Office Suite
  • Strategic Merchandising
  • Customer Service
  • Time Management
  • Team Building and Leadership
  • Flexible Schedule
  • Inventory Control
  • Problem-Solving
  • Work Planning and Prioritization
  • Store Opening and Closing
  • Scheduling Coordination
  • Customer Service Management
  • Staff Supervision
  • Customer experience
  • Hiring and Training
  • Issue Resolution
  • Mentoring and Coaching
  • Cash auditing
  • Workforce Management
  • Sales Techniques
  • Inventory counting
  • Performance Evaluations
  • Operations
  • Strategic Planning
  • Assignment Delegation

Timeline

Assisant Store Manager

Dicks Sporting Goods
08.2020 - Current

Tree Technician

Parks and Recreation Department
05.2020 - 08.2020

High School Diploma -

Wausau East High School

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Haley Begay