Gregory Elder
Summerville,SC
Summary
Customer-oriented Store Manager offering over 18 years of experience in retail operations, sales and service team leadership and profitability strategies. Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals. Recruits, trains, develops and manages team of store associates and assistant managers.
Overview
13
13
years of professional experience
Work History
Assisant Store Manager
Lowes Home Improvment
Summerville, South Carolina
04.2021 - Current
- Exceeded sales goals and improved profitability by aligning sales strategies and business plans with market trends.
- Maintained professional network of potential clients and business opportunities.
- Maintained detailed inventory controls with expansion of sales.
- Established new accounts and serviced existing accounts maintaining professional relationships.
- Hired and motivated high-performing sales team.
- Established ambitious goals for employees to promote achievement and surpass business targets.
- Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
Store Manager
CVS Caremark
Charleston, SC
11.2015 - 03.2021
- Assigned to various stores that had opportunities for improvement in inventory, staffing, or financials.
- Strengthened work flow productivity by hiring, managing and developing top talent.
- Established store tactics and strategies to achieve operational performance and sales goals.
Project Manager (Temporary Position)
Dick's Sporting Goods, Inc
Suffolk, Virginia
03.2015 - 11.2015
- Led a variety of projects in numerous states including new store openings and remodels.
- Created project plans with established timelines, assigned to appropriate teams and managed workflow throughout new store construction.
- Developed solutions to project risks and issues, meeting quality and timeline goals and objectives.
- Determined project staffing needs and led resource management.
- Led meetings with internal team members, consultants and contractors.
- Built and established strong partnerships with teams, vendors and contractors.
Store Manager
Dick's Sporting Goods, Inc
Summerville, SC
06.2012 - 03.2015
- Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
- Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
- Identified operational issues and implemented appropriate process improvements to promote workplace safety and productivity.
Education
Associate of Arts - History
Christopher Newport University
Newport News, VASkills
- Team Building and Leadership
- Problem Anticipation and Resolution
- Process Improvements
- Performance Assessment
Timeline
Assisant Store Manager
Lowes Home Improvment
04.2021 - Current
Store Manager
CVS Caremark
11.2015 - 03.2021
Project Manager (Temporary Position)
Dick's Sporting Goods, Inc
03.2015 - 11.2015
Store Manager
Dick's Sporting Goods, Inc
06.2012 - 03.2015
Associate of Arts - History
Christopher Newport University
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