JAMES TETTEH
Doha
Summary
Dynamic marketing professional with a proven track record in leadership and team management, dedicated to leveraging a Diploma in Marketing and a Digital Marketing certification to drive brand growth. Expertise includes crafting integrated campaigns that blend traditional marketing principles with advanced digital strategies, such as social media management, SEO, and graphic design, aimed at enhancing engagement, generating leads, and delivering measurable ROI. Versatile and results-driven, skilled in overseeing the complete marketing lifecycle to achieve impactful results. Committed to utilizing innovative approaches to elevate brand presence and accomplish strategic objectives.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Part-time Marketing Associate
Agape Company
Doha, Qatar
01.2025 - Current
- Support the development and execution of multi-channel marketing campaigns to promote company services, contributing to a 10% increase in new client acquisitions.
- Conduct market research and competitor analysis to identify new trends and opportunities for brand positioning.
- Assist in creating compelling marketing collateral and email newsletters to nurture leads and enhance customer retention.
Digital Marketing & Social Media Manager
WiCare Store LLC
Online
04.2024 - Current
- Develop and implement a comprehensive social media content strategy across Instagram, Facebook, Pinterest, and TikTok, increasing total follower growth by 40% and boosting average engagement rates by 60%.
- Create, and edit high-quality product videos and photo content using tool’s like Cupcut and Pippit, leading to a 25% increase in website click-throughs from social platforms.
- Manage the social media content calendar, scheduling daily posts and stories to ensure consistent brand messaging and maximize audience reach.
- Analyze campaign performance metrics (Impressions, CTR, Engagement) to refine strategies, resulting in a 15% increase in lead generation quarter-over-quarter.
Supervisor, Customer Relations
National Cruise Company
Doha, Qatar
02.2022 - 11.2022
- Leveraged customer insights to enhance service delivery, achieving a 30% increase in repeat customer retention through targeted relationship-building initiatives.
- Spearheaded team training programs focused on upselling and customer engagement, directly contributing to revenue growth.
- Implemented feedback collection and analysis processes, leading to a 20% improvement in operational efficiency and a 95% customer satisfaction rate from complaint resolution.
Delivery Courier (Motorcycle)
Ping Transportation and Consumable (Talabat)
Doha, Qatar
02.2022 - 11.2022
- Supervised daily logistics for 400+ weekly tasks, achieving a 99% on-time completion rate through meticulous coordination and real-time problem-solving.
- Enhanced team performance, maintaining a 90% positive feedback score by fostering a culture of continuous improvement and accountability.
- Implemented process optimizations that resulted in a 20% reduction in operational issues, ensuring consistent service quality and customer satisfaction.
Graphic Designer & Office Associate
The Pottersville Church Int’l / Glory Deliverance Church / Stepvonne Graphics
Ghana
01.2016 - 01.2021
- Directed the full design and production of over 200 graphic materials (logos, flyers, posters), increasing event attendance by up to 30% and significantly strengthening brand identity.
- Managed media production for online TV and radio, growing live-stream viewership by 10% and enhancing digital community engagement.
- Supervised a team of six, overseeing project workflows from conception to delivery while managing budgets and client relations.
Education
Diploma in Business Administration - Marketing
Success Business College
Digital Marketing Certification - undefined
Berkely Consultant W L L
Graphic Design Certification - undefined
The Rock Computer System
Leadership certification - undefined
Glory deliverance Bible College
Customer Service Management - undefined
Alison
Skills
- Marketing Strategy: Market Research, Brand Management, Consumer Behavior, Campaign Development
- Digital Marketing: Social Media Marketing (Organic & Paid), SEO/SEM, Content Strategy, Email Marketing, Analytics (Google Analytics)
- Content Creation: Graphic Design (Flyers, Logos, Social Media Graphics), Video Production & Editing
- Leadership & Business: Team Leadership & Mentoring, Problem-Solving, Project Management, Budget Management, Process Improvement, Client Relations, Sales Growth, Data Analysis
- Content optimization
- Brand building
- Multichannel marketing
- Graphic design
- Customer service
- Product marketing
Certification
License: Motorcycle License (Qatar)
ADDITIONAL INFORMATION
Languages: Fluent English
Timeline
Part-time Marketing Associate
Agape Company
01.2025 - Current
Digital Marketing & Social Media Manager
WiCare Store LLC
04.2024 - Current
Supervisor, Customer Relations
National Cruise Company
02.2022 - 11.2022
Delivery Courier (Motorcycle)
Ping Transportation and Consumable (Talabat)
02.2022 - 11.2022
Graphic Designer & Office Associate
The Pottersville Church Int’l / Glory Deliverance Church / Stepvonne Graphics
01.2016 - 01.2021
Digital Marketing Certification - undefined
Berkely Consultant W L L
Graphic Design Certification - undefined
The Rock Computer System
Leadership certification - undefined
Glory deliverance Bible College
Customer Service Management - undefined
Alison
Diploma in Business Administration - Marketing
Success Business College
ADDITIONAL INFORMATION
Technical Skills: Canva, Adobe Photoshop, Meta Business Suite, Google Analytics, Microsoft Office Suite
Content creation & writing, Data & analysis, technology & design, strategic & analytical thingking
Understanding and creating personal blogging content to strategically target and engage with the right audience and also highlights creativity, storytelling, and strong written communication while running niche social media account to engage with it's followers and customers.