JAMES THOMAS
Rossmoor,CA
Summary
Results-driven operations manager with expertise in logistics coordination, compliance adherence, and customer service. Proven track record of streamlining processes to enhance efficiency and drive customer satisfaction.
Overview
32
32
years of professional experience
Work History
Location Manager
Hertzride
Inglewood, California
02.2020 - 01.2024
- Coordinated logistics for vehicle fleet management and maintenance schedules, ensuring optimal fleet availability.
- Managed daily operations of rental locations, enhancing service delivery efficiency.
- Ensured compliance with company policies, procedures, and safety regulations.
- Maintained accurate inventory records to guarantee stock availability for customer needs.
- Addressed customer inquiries and resolved issues to maintain satisfaction levels.
Shop foreman
Subsurface pumping systems Inc.
Tustin, California
01.1993 - 01.1996
- Supervised daily operations of subsurface pumping systems, enhancing workflow efficiency.
- Trained and mentored team members on equipment maintenance and safety procedures.
- Performed preventative maintenance on all machines used in the shop.
- Identified improvement areas within the shop, driving increased efficiency.
- Conferred with management to coordinate work activities and identify resource needs.
- Collaborated with engineering team on design modifications or upgrades.
Sales / Sales manager
Anaheim Honda & Kawasaki motorcycles
Anaheim, California
11.1991 - 01.1993
- Managed daily operations of sales department, including supervision of staff members.
- Cultivated relationships with key clients and retained existing customer base to drive sales stability.
- Acquired new accounts and provided ongoing service to existing accounts, ensuring strong professional relationships.
- Oversaw inventory levels to support sales promotions and meet customer demand.
- Provided technical support for customers, answering questions about product features and capabilities.
Education
Associate of Science - Welding Tech
Orange Coast College
Costa Mesa, CA08-2018
Associate of Science - Automotive Performance
Questa Collage
San Luis Obis, CASkills
- Operations and fleet management
- Compliance and quality assurance
- Customer service excellence
- Inventory control strategies
- Vehicle inspection and maintenance
Timeline
Location Manager
Hertzride
02.2020 - 01.2024
Shop foreman
Subsurface pumping systems Inc.
01.1993 - 01.1996
Sales / Sales manager
Anaheim Honda & Kawasaki motorcycles
11.1991 - 01.1993
Associate of Science - Welding Tech
Orange Coast College
Associate of Science - Automotive Performance
Questa Collage