Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

JAMES THOMPSON

Houston,TX

Summary

Exceptionally focused and reliable Armed Security Guard with an excellent record of corporate safety and security assurance. Adept with all types of firearms. Superb instincts for detecting suspicious and unusual behavior as well as preventing difficult situations from escalating into crisis situations.

Overview

6
6
years of professional experience

Work History

Armored Car Guard

Brinks Security
09.2023 - Current
  • Drive automatic armored vehicles and other vehicles on designated routes servicing customer locations
  • Service ATMs and Smart Safes
  • Service customer stops, including delivering customer change orders and picking up deposits.
  • Load/unload vehicle cargo including multiple bags and boxes of coins
  • Count items, record, and sign for cargo items
  • Other duties as assigned by management

Private Security Officer

State Patrol
01.2023 - 08.2023
  • Patrol the grounds of the college to identify any potential hazards or suspicious individuals
  • Review footage from security cameras to gather evidence during security breaches
  • Protect students from harm in emergency situations
  • Report suspicious behavior to the local police department when necessary
  • Communicate with the local fire department and EMTs to respond to emergencies quickly

Security Guard

Locke Protective Services
03.2021 - 12.2022
  • Patrolled premises on foot and by vehicle 4-5 times a shift,
    reducing cases of theft by 19%
    Conducted routine checkups of security equipment/systems 3
    times per week, troubleshooting and completing maintenance
    Trained 4 security guards and held weekly briefings to discuss
    potential security issues
    Directed 200+ customers, employees, and visitors to locations
    within the premises while on shift, escorting them as needed
    Wrote daily shift reports and submitted 98% before end of shift

Customer Service Agent

Working Solutions
01.2018 - 05.2021
  • Handle customer complaints, provide appropriate solutions and
    alternatives within the time limits; follow up to ensure resolution.
    Keep records of customer interactions, process customer
    accounts and file documents. Follow communication procedures,
    guidelines and policies. Take the extra mile to engage customers.

Education

Bachelor of Science - Graphic Design

Westwood Collage Technical
Anaheim, Ca United States
06.2005

Skills

  • Confidential Security Clearance
  • First Aid and CPR certified
  • Crime prevention methods
  • Trained in emergency response
  • Firearms safety training
  • Intelligence gathering techniques

Accomplishments

  • NRA certified pistol proficient
  • Infantry Fireteam Leader
  • ASE assessment Cert in engine performance, steering and suspension and electrical systems.

Timeline

Armored Car Guard

Brinks Security
09.2023 - Current

Private Security Officer

State Patrol
01.2023 - 08.2023

Security Guard

Locke Protective Services
03.2021 - 12.2022

Customer Service Agent

Working Solutions
01.2018 - 05.2021

Bachelor of Science - Graphic Design

Westwood Collage Technical
JAMES THOMPSON