David Willis
Darby,Pa
Summary
Sought roles in organizations that prioritize management skill development and offer clear pathways for professional growth.
Overview
22
22
years of professional experience
Work History
Armored Car Guard
Garda Cash Logistics
Wilmington, De
02.2023 - Current
- Managed logistics of armored car operations for the secure transfer of cash and valuables to assigned destinations.
- Monitored and regulated the entrance and departure of personnel and visitors to protect assets and maintain a secure environment during financial exchanges.
- Analyzed and recorded daily activities, focusing on equipment and property damage, theft occurrences, unauthorized access, unusual incidents, and adherence to route schedules.
Package Delivery Driver
FedEx Ground
King of Prussia, Pa
12.2017 - Current
- Facilitated timely and efficient package transportation to ensure customer satisfaction.
- Facilitated accurate documentation and maintained thoroughness of route paperwork to support operational efficiency.
- Executed vehicle inspections before and after shifts to maintain safety standards.
Armed Security Officer
New Horizon Security Services, Inc.
Manassas, VA
03.2016 - 10.2017
- Executed thorough vehicle patrols to uphold site security and ensure safety standards.
- Monitored premises to detect and document any unusual or suspicious activities, ensuring prompt reporting of maintenance concerns.
- Developed and implemented protective measures to ensure employee and customer safety throughout operational activities.
- Performed detailed assessments of vehicles before and after shifts to uphold safety compliance standards.
Customer Service Representative
Walmart
Eddystone, Pa
03.2015 - 06.2015
- Led project teams through all phases to ensure timely and budget-compliant delivery. Oversaw committee initiatives to drive strategic objectives and foster collaboration. Championed team efforts to enhance project outcomes and stakeholder satisfaction.
- Facilitated visitor and caller engagement by managing inquiries and routing them to relevant departments for assistance.
Customer Service Representative
Pennsylvania Higher Education Assistance Agency
Chester, Pa
09.2013 - 12.2014
- Clarified and communicated diverse student loan repayment options to customers through telephone interactions.
- Performed data entry and retrieval tasks to ensure accuracy and accessibility of office records.
- Streamlined management of student loan deferment applications through effective utilization of computer systems.
Assistant Manager
Cricket Communications Inc
Upper Darby, PA
04.2009 - 12.2012
- Executed payroll functions by maintaining accurate timekeeping records and processing payroll submissions.
- Managed collection and deposit of funds into accounts to ensure timely bill and invoice payments.
- Assisted customers with order placements for cell phones and accessories. Provided account information and support to enhance customer experience. Facilitated sales transactions to ensure customer satisfaction.
- Utilized computers to operate various applications, including Microsoft Word and Microsoft Excel.
- Executed store opening and closing procedures, ensuring operational readiness.
Armored Car Guard
Garda Cash Logistics
Wilmington, De
03.2010 - 03.2012
- Managed logistics of armored car operations for the secure transfer of cash and valuables to assigned destinations.
- Monitored and regulated the entrance and departure of personnel and visitors to protect assets and maintain a secure environment during financial exchanges.
- Analyzed and recorded daily activities, highlighting irregularities like equipment or property damage, theft, unauthorized personnel, unusual events, and successful route completion.
Sales Manager
Bally Total Fitness
Woodlyn, Pa
12.2003 - 05.2008
- Plan and direct staffing, training, and performance evaluations to develop and control sales and service programs.
- Resolve customer complaints regarding sales and service.
- Maintain scheduling and event calendars.
- Monitor customer preferences to determine focus of sales efforts.
- Prepare budgets and approve budget expenditures.
- Perform payroll functions, such as maintaining timekeeping information and processing and submitting payroll.
Education
Criminal Justice
Delaware County Community College
Media, PAHigh School Diploma - General Studies
Academy Park High School
Sharon Hill, PASkills
- Oversaw financial resource management to ensure optimal allocation and utilization
- Oversaw personnel resource management to optimize team performance
- Assisted in troubleshooting computer hardware and software issues Supported users in navigating electronic devices and applications Contributed to maintaining inventory of electronic components
- Oversaw transportation logistics to ensure timely delivery of goods
- Assisted customers with inquiries and concerns Provided support in resolving issues to enhance satisfaction Collaborated with team members to improve service delivery
Timeline
Armored Car Guard
Garda Cash Logistics
02.2023 - Current
Package Delivery Driver
FedEx Ground
12.2017 - Current
Armed Security Officer
New Horizon Security Services, Inc.
03.2016 - 10.2017
Customer Service Representative
Walmart
03.2015 - 06.2015
Customer Service Representative
Pennsylvania Higher Education Assistance Agency
09.2013 - 12.2014
Armored Car Guard
Garda Cash Logistics
03.2010 - 03.2012
Assistant Manager
Cricket Communications Inc
04.2009 - 12.2012
Sales Manager
Bally Total Fitness
12.2003 - 05.2008
Criminal Justice
Delaware County Community College
High School Diploma - General Studies
Academy Park High School