Summary
Overview
Work History
Education
Skills
Languages
Timeline
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James Thompson

Nashville,Tennessee

Summary

Dynamic and dedicated worker that has built strong collaboration and conflict resolution skills through experience in the customer service industry. Combines a strong work ethic and problem-solving skills to accomplish goals efficiently and effectively.

Overview

6
6
years of professional experience

Work History

Front of House Employee

Martin's Bar-B-Que Joint
05.2024 - Current
  • Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
  • Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
  • Contributed to team efficiency by promptly completing side work tasks during downtime periods.
  • Supported back of house staff by relaying guest feedback and coordinating special requests or dietary restrictions.

Server

Sam's Place
05.2022 - 08.2023
  • Demonstrated strong multitasking skills by managing up to 6 tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Food Prep & Cashier

Great Harvest Bread
05.2019 - 08.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Demonstrated punctuality and reliability in consistently arriving for scheduled shifts to meet service demands.
  • Kept workstation and equipment clean, organized, sanitized, and sufficiently stocked.

Education

Bachelor of Science - Biological Sciences

University of Tennessee
Knoxville, TN
05-2025

Skills

  • Strong work ethic
  • Problem-solving
  • Critical thinking
  • Strategy
  • Attention to detail
  • Team player
  • Loyalty
  • Integrity
  • Reliability and punctuality
  • Adaptability
  • Stress management
  • Conflict resolution

Languages

Spanish
Limited Working

Timeline

Front of House Employee

Martin's Bar-B-Que Joint
05.2024 - Current

Server

Sam's Place
05.2022 - 08.2023

Food Prep & Cashier

Great Harvest Bread
05.2019 - 08.2021

Bachelor of Science - Biological Sciences

University of Tennessee

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James Thompson