James Thorn
Fredericksburg,US
Summary
Dedicated plumbing expert with extensive experience in the installation, repair, and maintenance of diverse plumbing systems. Proven ability to collaborate effectively within teams and adapt to evolving project requirements, ensuring optimal results. Recognized for reliability in diagnosing complex issues and delivering innovative solutions promptly. A strong work ethic, exceptional problem-solving capabilities, and excellent communication skills foster positive relationships with clients and colleagues.
Overview
14
14
years of professional experience
Work History
Journeyman Plumber
Haynes Plumbing Sewer and Water Services
Stafford, VA
11.2022 - Current
- Installed, repaired, and maintained plumbing systems in residential and commercial properties.
- Diagnosed plumbing issues accurately, implementing effective solutions to ensure system functionality.
- Collaborated with contractors to coordinate project timelines and ensure compliance with building codes.
- Trained junior plumbers on safety protocols and best practices for plumbing installations and repairs.
- Managed inventory of plumbing supplies, ensuring availability for ongoing projects without delays.
- Conducted regular inspections of plumbing systems to identify potential problems before they escalated.
- Developed efficient workflows that improved response times for service calls and emergency repairs.
- Maintained detailed records of work performed, including materials used and time spent on each task.
- Mentored apprentice plumbers in proper techniques, safety protocols, and industry standards for quality workmanship.
- Maintained a safe working environment by adhering to OSHA regulations and following industry best practices.
- Installed valves, hangers, supports, and flanges inside piping systems.
- Selected type and size of piping required for each project.
- Filled pipe systems with water and air to determine location of leaks.
- Solved complex plumbing problems by leveraging extensive knowledge of tools, equipment, materials, and techniques used in the trade.
- Reduced project costs by accurately estimating materials and labor required for plumbing installations and repairs.
- Collaborated with contractors, architects, and engineers to ensure seamless integration of plumbing systems in new construction projects.
- Measured, threaded, and cut materials to correct angles.
- Delivered outstanding customer service by explaining complex technical terms in layman''s language while addressing client concerns and queries.
- Minimized water damage during emergencies with rapid diagnosis and repair of leaks or burst pipes.
- Preserved client property integrity while performing invasive procedures such as pipe replacement or re-routing through careful planning and execution.
- Communicated with customers to provide recommendations on repairs, determine project estimation costs and define project completion dates.
- Improved system performance by conducting thorough inspections, preventative maintenance, and timely repairs on various plumbing systems.
- Inspected structures to avoid any obstruction and delays throughout project.
- Ensured compliance with local building codes and regulations through rigorous adherence to installation guidelines and permit requirements.
- Operated horizontal directional drill, excavator, jackhammer, concrete saws, skid steers and any other equipment necessary to properly complete projects.
- Replace well pumps and install new filtration systems based on water quality sample testing.
- Replace sump pump system with and without battery backup replacement.
Sewer and Water Technician
Pipe Doctor Plumbing
Fredericksburg, VA
02.2021 - 11.2022
- Collaborated with team members to ensure timely completion of production goals.
- Installed and repaired plumbing systems, ensuring compliance with local codes and regulations.
- Diagnosed plumbing issues using advanced diagnostic tools, leading to timely repairs.
- Collaborated with contractors on project specifications to guarantee quality installations.
- Trained junior technicians on industry best practices and safety protocols.
- Streamlined workflow processes, reducing service time while maintaining high-quality standards.
- Maintained, installed, repaired and altered piping systems, plumbing fixtures, traps and soil waste and vent pipes.
- Performed routine maintenance of plumbing systems in residential and commercial buildings.
- Installed, repaired and maintained water and sewer systems.
- Minimized property damage during repair work by employing best practices in water mitigation techniques.
- Ensured safety compliance by adhering to local and federal regulations while performing tasks.
- Reduced callbacks by troubleshooting and diagnosing complex plumbing problems accurately.
- Increased client retention with exceptional customer service and clear communication of project progress.
- Executed plumbing services in tight quarters and easily bent, squatted, crawled, climbed and reached.
- Optimized system performance by identifying potential issues during routine inspections and implementing preventive measures.
- Boosted productivity through timely completion of projects within budget constraints.
- Supported business growth by providing expert advice on plumbing solutions and product recommendations to clients.
- Worked non-standard and on-call hours and weekends on rotational basis and patiently focused on customer needs.
- Improved customer satisfaction by promptly addressing and resolving plumbing issues.
Landscape Worker
American Outdoor Services
Colonial Beach, VA
06.2020 - 01.2021
- Operated landscaping equipment to perform grounds maintenance and enhance aesthetic appeal.
- Assisted in planting, pruning, and maintaining shrubs, trees, and flower beds for optimal growth.
- Implemented effective weed control methods to maintain clean and healthy landscapes.
- Collaborated with team members to execute landscape design plans efficiently.
- Conducted routine inspections of landscaped areas to identify maintenance needs promptly.
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Maintained clean worksites throughout projects by removing debris, trimming overgrown plants, and keeping tools organized.
- Handled hedge, bush, and shrub trimming.
- Enhanced curb appeal by maintaining and improving landscape features such as lawns, gardens, and walkways.
- Applied mulch and other soil amendments to improve plant growth conditions while also controlling weeds and retaining moisture levels.
- Developed strong client relationships by addressing concerns or requests promptly and providing excellent customer service throughout projects.
- Installed sod, seeded lawns, or hydroseeded areas for new turf establishment or lawn repair purposes.
- Contributed to team efficiency by effectively communicating project updates and collaborating on task assignments.
- Ensured safety on job sites by following proper procedures for operating power tools and heavy equipment.
- Elevated overall landscape appearance using a variety of hand and power tools for trimming, shaping, and pruning trees, shrubs, and hedges.
Heavy Equipment Operator
Pruitt Contracting
Spotsylvania, VA, United States
08.2018 - 06.2020
- In my position at Pruitt Contracting, I learned how to operate many pieces of equipment. These include but are not limited to, bulldozers, off-road dump trucks, pans, excavators, skid steers, rollers. We reposition soil in order to build house pads and roads for new developments. After the engineers have set the parameters required for repositioning the soil, I am tasked with moving the soil within the measurements set by the engineers. This is a process that consists of setting stakes, and operating a dump truck filled with the soil. I also dig trenches, build silt fences, and clear lots filled with large trees (Logging experience).
- Foreman: Walter (Wally) Lamb
- Hours per week: 50+
- $16 per hour
Cashier/Sales
C&T Produce
Fredericksburg, VA, United States
08.2011 - 11.2018
- As an employee of C&T Produce, my duties include, but are not limited to the following: Perform daily set up of produce stand. This includes picking up produce filled truck from the farm and driving to specified sales location for that shift. Once at specified location, unload and set up tables, produce and tents (for protection of fruits and vegetables from the elements). Once the produce is displayed in an inviting and welcoming manner, the sales table is set up. This includes ensuring the scales are in proper working condition, ensuring the money is set up properly in the cashbox, and any sales flyers, coupons, or specials are displayed. During the rest of my shift I sell the produce and interact with the customers in a manner that will encourage repeat business. I also restock the produce as needed in order to maintain a welcoming environment for the customers. At the end of my shift I will re-load everything back onto the truck that is left over from the sales for that day. My job requires that I have a friendly, engaging personality. Sometimes I have to deal with difficult customers. This is done in a professional and courteous manner.
- Supervisor: Lisa DeBernard (540) 371-7246
- Hours per week: 35+
- $8.50 per hour
Spiltsville
Fredericksburg, VA, United States
02.2015 - 05.2015
- During my tenure as an employee of Spiltsville my duties included, but were not limited to the following: I would assist the waiter/waitress staff in ensuring the correct meals ordered by customers were delivered to their respective tables in a timely manner. I would assist the chefs in retrieving any necessary supplies/ingredients that were in low quantities in order for them to be able to deliver prompt, delicious food to our customers. I would also assist the servers by garnishing the food to be delivered and create the desserts ordered by customers. I was in charge of bussing the bar area, server station as well as all tables during my shift.
- Supervisor: Joshua Bailey (540) 359-2123
- Hours per week: 25+
- $4.50 per hour plus tips
Education
High School diploma -
Stafford Sr. High School
Fredericksburg, VA06.2015
Skills
- Water heater installation
- Drainage repair
- Plumbing safety
- Fixture installation
- Pipe hanger installation
- Residential plumbing design
- Troubleshooting
- Venting systems
- Plumbing inspection
- System troubleshooting
- Emergency response
- Water softener installation
- Quality assurance
- Water treatment
- Pipe freezing
- Equipment monitoring
- Pipe reaming
- Staff management
- Plumbing codes
- Pipe wrapping, installation, fitting, joining, threading, measuring and testing
- Skilled with both hand and power tools
- Water distribution systems
- Residential construction
- Construction management
Language Skills
Language: English
Spoken: Advanced
Written: Advanced
Read: Advanced
Timeline
Journeyman Plumber
Haynes Plumbing Sewer and Water Services
11.2022 - Current
Sewer and Water Technician
Pipe Doctor Plumbing
02.2021 - 11.2022
Landscape Worker
American Outdoor Services
06.2020 - 01.2021
Heavy Equipment Operator
Pruitt Contracting
08.2018 - 06.2020
Spiltsville
02.2015 - 05.2015
Cashier/Sales
C&T Produce
08.2011 - 11.2018
High School diploma -
Stafford Sr. High School