Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Hi, I’m

James Todaro

Groveland,FL
James Todaro

Summary

Dynamic sales representative with extensive experience in delivering exceptional customer service and driving revenue growth. Proven track record of building strong client relationships, understanding needs, and providing tailored solutions that exceed expectations. Skilled in leveraging product knowledge and industry insights to enhance customer satisfaction and loyalty. Committed to achieving sales targets while fostering a positive and collaborative team environment.

Overview

17
years of professional experience

Work History

Symmetry Financial Group

Insurance Broker
09.2024 - Current

Job overview

  • Provided exceptional customer service by responding quickly to inquiries, resolving issues, and anticipating client needs.
  • Educated clients on various insurance products, enabling informed decisions regarding their coverage options.
  • Maintained thorough knowledge of insurance regulations, staying up-to-date on changes that could impact clients or business operations.
  • Developed strong relationships with insurance carriers, allowing for more efficient claim resolution processes.
  • Calculated quotes and educated potential clients on insurance options.

Brightspeed

Acquisition Specialist
10.2023 - 07.2024

Job overview

  • Responsible for new account acquisition.
  • Leader in Acquisition Sales
  • Coordinated acquisition-related training programs for staff members, enhancing overall knowledge of procurement best practices within the organization.
  • Technical skills including Cyber Security, Data Analysis, Programming and Troubleshooting
  • Helped with Merger of Lumen and Brightspeed companies

Centurylink / Lumen Technologies

Sales Representative
02.2011 - 10.2023

Job overview

  • Trained new employees each year
  • Increased sales through New Products, Upsells and cross-selling of additional products and services
  • Circle of Excellence 4 years in a row which is the top 25 Sales representatives
  • Star award winner in Sales and Excellence
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.

Whistle Stop Restaurant

Owner
12.2008 - 12.2010

Job overview

  • Managed a profitable restaurant
  • Managed day-to-day business operations.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.

Education

Johnson And Wales University
Providence, RI

Bachelor of Science from Culinary Arts
04-1992

Skills

  • Service excellence
  • Strong verbal communication
  • Proficient in technical skills
  • Effective time management
  • Effective leadership
  • Collaborative team contributor
  • Effective sales presentations
  • Life insurance expertise
  • Financial planning

Accomplishments

  • Won "Service Excellence Award" for playing instrumental role in driving record-high sales.
  • Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.

Languages

English
Native or Bilingual

Timeline

Insurance Broker

Symmetry Financial Group
09.2024 - Current

Acquisition Specialist

Brightspeed
10.2023 - 07.2024

Sales Representative

Centurylink / Lumen Technologies
02.2011 - 10.2023

Owner

Whistle Stop Restaurant
12.2008 - 12.2010

Johnson And Wales University

Bachelor of Science from Culinary Arts

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