• Managed and coordinated end-to-end eDiscovery projects with vendors and internal teams, including database setup, imaging, load file creation, OCR, and hosted solutions.
• Collaborated with attorneys and litigation support to scope case requirements, define workflows, and oversee smooth transitions to internal support teams.
• Designed and maintained litigation support databases using platforms like Summation, Concordance, and CaseMap; executed quality control, troubleshooting, and user support.
• Oversaw project planning and budgeting for electronic discovery matters; provided training and support across departments and firm offices.
• Evaluated and tested litigation support applications and enhancements prior to firmwide deployment; contributed to software transition and user adoption.
• Utilized Microsoft Office Suite, Summation Enterprise, Concordance, CaseMap, Sanction, and Trial Director; familiar with SQL queries and advanced data handling.