James tovar
Houston,TX
Summary
Proven Customer Service Associate at Walgreens, adept in hardware installation and demonstrating a strong work ethic. Excelled in enhancing customer satisfaction through effective troubleshooting and upselling, significantly contributing to team goals. Skilled in technical support and known for reliability, in computing and technology
Overview
1
1
Certification
Work History
Customer Service Associate Cashier
Walgreens
08.2024 - 11.2024
- Processed refunds and exchanges in accordance with company policy.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Education
High School Diploma -
MacArthur Highschool
Houston Tx 05-2024
Skills
- Strong work ethic
- Reliability and punctuality
- Team player mentality
- Upselling strategies
- Computer assembly
- Desktop and laptop installations
- Computer troubleshooting
- Installation and repair
- Device configuration
- Hardware and software installation
- Hardware repair
- Hardware troubleshooting
- Printers and peripherals installation
- Technical support
- Software installation
- Hardware installation
- System upgrades
- Software applications
Accomplishments
completed Comptia ITF+ in Highschool, currently working on passing the Comptia A+ certification, worked on computers and technology for the past 3 years both in school and at home, have set up routers and wifi firewalls at home.
Certification
- CompTIA Certification
Languages
Spanish
Native or Bilingual
Timeline
Customer Service Associate Cashier
Walgreens
08.2024 - 11.2024
- CompTIA Certification
High School Diploma -
MacArthur Highschool
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