James Towns
San Pedro,CA
Summary
Personable Used Car Manager with oveR 25 years of automotive industry performance. Well-versed in assisting customers in assessing vehicle value and identifying budget and feature needs to facilitate satisfaction.
Overview
13
13
years of professional experience
Work History
Used Car Manager
Downey Hyundai
10.2022 - Current
- Increased used car sales by implementing effective marketing strategies and promotional campaigns.
- Effectively grew used car retail sales over 150% year over year.
- Implemented efficient processes for used car appraisals, streamlining operations and improving turnaround times.
- Assisted with vehicle appraisals and location of desired vehicles for purchase.
- Introduced innovative sales techniques that resulted in higher closing ratios for the sales team.
Used Car Manager
Circle Porsche/Audi
07.2022 - 10.2022
- Implemented acquisition strategy to increase overall used vehicle inventory volume.
- Increased wholesale profit by installing a dedicated appraisal system.
- Achieved certification in both Audi and Porsche.
Fleet/Lease Manager
Autonation Auto Auction
10.2016 - 07.2022
- Used strong negotiating talents to obtain increased volume for auction.
- Oversaw transportation, inspection, staging and sale of vehicles.
- Successfully grew auction relationships and increased fleet/lease volume by 40%.
- Managed both daily and weekly sales and marketing plans.
Used Car Sales Manager
Autonation Nissan Of South Bay
01.2015 - 10.2016
- Trained and monitored performance of salespeople to establish sales quotas and manage sales goals.
- Conducted weekly and sales meetings to develop viable sales forecasts and associated sales strategies.
- Managed used car wholesales and auction acquisitions for over $1.5 million in vehicle inventory.
Used Car Sales Manager
Autonation Infiniti Of South Bay
02.2013 - 01.2015
- Increased sales volume by 50% over 5 month period.
- Conducted daily sales training to develop knowledgeable and effective sales staff.
- Managed used vehicle acquisition, reconditioning, marketing and advertising.
- Enhanced profitability by eliminating wholesale loss.
Used Car Manager
Ford Torrance/Acura South Bay/Volvo South Bay
07.2011 - 02.2013
- Oversaw complete used vehicle operations for three dealerships simultaneously.
- Conducted weekly sales meetings to develop viable sales forecasts and associated sales strategies.
- Coached sales team to drive traffic through phone and online appointments and referrals to meet or exceed sales targets.
Education
Bachelor of Arts - English/Communications
University of Southern California
05.1997
Skills
- Customer Service
- Auto Inventory Management
- Business Forecasting
- Sales Coaching
- Customer Relationship Management
- Regulatory Knowledge
Timeline
Used Car Manager
Downey Hyundai
10.2022 - Current
Used Car Manager
Circle Porsche/Audi
07.2022 - 10.2022
Fleet/Lease Manager
Autonation Auto Auction
10.2016 - 07.2022
Used Car Sales Manager
Autonation Nissan Of South Bay
01.2015 - 10.2016
Used Car Sales Manager
Autonation Infiniti Of South Bay
02.2013 - 01.2015
Used Car Manager
Ford Torrance/Acura South Bay/Volvo South Bay
07.2011 - 02.2013
Bachelor of Arts - English/Communications
University of Southern California
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