James Tresco
Thornton,CO
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Branch Manager
Mountain Temp Services LLC
Denver Colorado
01.2026 - Current
- The Branch Manager oversees the day-to-day operations of the staffing branch, managing the Staffing Manager and Staffing Assistant to ensure the successful recruitment, placement, and management of employees for clients. responsible for operational oversight, driving sales growth, fostering client relationships, and maintaining high standards of customer service. As a leadership position, it requires a strong balance of operational excellence, team management, and sales acumen.
- Oversee the activities of the Staffing Manager and Staffing Assistant, ensuring efficient recruiting, onboarding, dispatch, and timecard management.
- Ensure branch compliance with company policies, safety standards, and employment laws.
- Monitor and manage daily branch operations, including employee dispatch, vehicle maintenance, and office management.
- Conduct regular performance evaluations of team members, providing coaching and development as needed.
- Oversee the onboarding process for new employees, ensuring timely processing of applications, W-4, and I-9 forms.
- Sales and Business Development:
- Develop and execute strategies to drive sales growth and expand client relationships.
- Identify potential business opportunities within the local market and generate leads through networking, referrals, and cold calling.
- Maintain existing client relationships by providing excellent customer service, addressing concerns, and ensuring the timely placement of qualified employees.
- Collaborate with the regional sales team to meet revenue goals and branch targets.
- Assist in negotiating and managing client contracts and agreements.
- Customer Service & Client Relations:
- Act as the main point of contact for clients, ensuring their staffing needs are met and building strong, long-term partnerships.
- Conduct regular client site visits to assess service satisfaction and address any concerns or issues.
- Oversee client billing, invoicing, and payroll inquiries, ensuring accuracy and resolving discrepancies promptly.
- Coordinate with clients to ensure accurate setup and use of Temp Works On-Site Time Clock systems and employee QR code cards.
- Team Leadership & Employee Management:
- Lead weekly safety meetings and site visits to ensure a safe working environment for all employees.
- Provide guidance and mentorship to the Staffing Manager and Staffing Assistant, helping them to meet their recruiting and client service goals.
- Assist with employee relations issues, including gas reimbursements, advances, and managing Wisely pay cards.
- Oversee worker compensation claims, unemployment claims, and other compliance-related tasks.
- Administrative Oversight:
- Ensure the timely entry of employee timecards, processing of payroll, and auditing of branch records.
- Manage the branch's operational budget, including office supplies and other expenses.
- Set up and maintain an efficient front office environment, ensuring smooth daily operations.
- Ensure that the office is prepared for audits, and that all records (including safety documentation, timecards, and employee files) are accurately maintained and up to date.
Road Supervisor
Transdev Inc-RTD Access A Ride
Denver, CO
09.2025 - 01.2026
- Daily Operations: Oversee daily bus route operations and provide real-time guidance to drivers.
- Driver Management: Communicate job requirements, monitor performance, and provide coaching and evaluation reports.
- Safety and Compliance: Enforce safety procedures, conduct accident investigations, and document violations. This also includes delivering driver training and retraining.
- Liaison: Act as a point of contact between drivers, clients, and local management on customer service and other issues.
- Scheduling: Handle daily scheduling and operator relief work.
- Quality Assurance: Assist with quality assurance inspections and maintenance compliance activities.
- **Facilitated communication between drivers and dispatch to enhance route efficiency and service delivery.**
- **Monitored driver adherence to schedules and adjusted routes dynamically based on traffic conditions or emergencies. **
Transportation Supervisor
Denver Public Schools Transportation
Denver, CO
12.2020 - 09.2025
- Supervise day-to-day operations of student transportation. Ensures that transportation staff pick up and drop off students at regularly scheduled neighborhood locations in accordance with Denver Public Schools policies and procedures as well as Federal, State, local laws and regulations.
- Monitor and track submitted driver forms to ensure completion and accuracy.
- Evaluate DPS transportation services and ensure consistency with School Board policy.
- Review and follow Federal, State and Local rules and regulations and procedures applicable to passenger transportation.
- Maintain employee personnel records; ensure that they are complete and accurate. Review and enter information into the Kronos Workforce Timekeeper program, correcting time clock errors, and approving employee time.
- Monitor payroll budget by reviewing employee attendance; initiate corrective employee action as needed.
- Monitor and track submitted driver forms to ensure completion and accuracy.
- Respond to accident scenes, determining physical condition of employees, students or teachers; ensure paperwork is completed; communicate with emergency personnel.
- Train and coach drivers and paraprofessionals in variety of areas such as job performance and student interaction. Ensure that drivers and paraprofessionals follow the DPS dress code and wear proper attire and safety items, taking into consideration weather conditions.
- Enforce the controlled substance testing program.
- Communicate with school personnel, parents or guardians of students regarding student behavior issues, and route and safety concerns.
- Review bus camera video in order to identify and substantiate customer concerns and issues. Manage passenger and student behavior using student management skills to ensure safety. Resolve concerns and communicate with passengers and students using a customer services orientation.
- Dispatch drivers and paraprofessionals in person and using dispatch two way radio.
- Supervise the transportation of special needs students; ensure installation and operation of proper special needs equipment.
- Oversaw transportation of 400 school buses daily by coordinating personnel and developing efficient routes and workload schedules.
Armed Security Officer- Part Time
American Guard Services
Denver, CO
03.2024 - 10.2024
- Check and secured building entrance. Patrolled industrial and commercial premises to detect signs of intrusion and secure doors, windows and gates. Checked passes and credentials of persons seeking to enter property and issued passes for guests. Monitored security cameras and fire, building and alarm systems. Patrolled square foot premises to ensure safety of employees and visitors. Maintained safety by quickly responding to alarms and investigating disturbances .Challenged suspicious individuals accessing restricted areas to prevent unauthorized entry. Patrolled and areas to protect facilities. Oversaw premises to identify safety risks and ensure employee and visitor safety.
Armed Security Officer- Part Time
Ronin Asset Protection
Denver, CO
03.2023 - 08.2023
- Check and secured building entrance. Patrolled industrial and commercial premises to detect signs of intrusion and secure doors, windows and gates. Checked passes and credentials of persons seeking to enter property and issued passes for guests. Monitored security cameras and fire, building and alarm systems. Patrolled square foot premises to ensure safety of employees and visitors. Maintained safety by quickly responding to alarms and investigating disturbances .Challenged suspicious individuals accessing restricted areas to prevent unauthorized entry. Patrolled and areas to protect facilities. Oversaw premises to identify safety risks and ensure employee and visitor safety
Armed Security Officer-Part Time
Alutiiq-Denver
Colorado
09.2021 - 01.2023
- Check and secured building entrance for Air Bus simulator/Frontier Airlines Training Center. Patrol interior and exterior premises to detect signs of intrusion and secure doors, windows and gates. Check passes and credentials of persons seeking to enter property and issued visitor pass for all guests. Monitored security cameras (cctv) and all building fire alarm systems. Maintain safety by quickly responding to alarms and investigating disturbances. Challenged suspicious individuals accessing restricted areas to prevent unauthorized entry. Patrol all areas to protect ensure employee and visitor safety.
Armed Security Officer- Part Time
AMERICAN EAGLE PROTECTIVE SERVICES
Denver, CO
09.2020 - 11.2021
- Check and secured building entrance for Federal Aviation Administration/Air Traffic Controllers (Tracon) at Denver International Airport. Patrol industrial and commercial premises to detect signs of intrusion and secure doors, windows and gates. Check passes and credentials of persons seeking to enter property and issued visitor pass for all guests. Monitored security cameras (cctv) and all building fire alarm systems. Patrol square foot premises to ensure safety of employees and visitors. Maintain safety by quickly responding to alarms and investigating disturbances. Challenged suspicious individuals accessing restricted areas to prevent unauthorized entry. Patrol all areas to protect facilities. Oversaw premises to identify safety risks and ensure employee and visitor safety
Denver City Manager
Greyhound Bus Lines Incorporated
Denver, CO
06.2020 - 01.2021
- Ensures that all personnel have been trained and/or retrained according to Company standards. Ensures highest level of customer satisfaction. Concentration on terminal cleanliness and overall facility condition as well as employee appearance is critical. Maintains high level of customer experience quality in accordance with company standards. Reviews driver manpower needs and ensures proper coverage. Responsible for planning of driver vacations, future books off and run change assignment. Ensures drivers are properly credentialed to operate commercial motor vehicle. Ensures drivers are reporting to work on time and in complete employee development by providing ongoing feedback to employees concerning strengths and areas of needed improvement and may recommends supplemental training programs. Basic understanding of federal, state, and local labor laws. Work closely with local HR to address all levels of harassment complaints and assist in investigating thoroughly all allegations of harassment. Determines proper staffing levels to ensure customer service expectation are met. Reports on deviations from standard daily operational meetings with other city managers and district managers. tools that i utilize are Microsoft Word, excel, ADP payroll services , outlook. eArcue application's , Tableau Interactive dash dashboard, Lytx Drivecam, Equifax workforce I-9 Managed daily operations of multi-million dollar operation Assisted in recruiting, hiring and training of team members.
Safety and Training Supervisor-Transportation
Adams County School District 14
Commerce City, CO
12.2018 - 01.2021
- As a Driver Trainer plans, develops and implements training programs for bus drivers to ensure that safe driving practices are in adherence to District and State transportation policies, rules and regulations.
- This is a working position where driving a bus is required.
- Conduct bus driver training including safe driving and safe working methods and procedures training programs
- Develop, compile and maintain a variety of bus driver records, including license and certificate expirations, medical expirations and advance training hours required for the renewal of the bus driver certificate. Monitor driver certification renewal training programs
- Counsel and assist new drivers concerning student behavior management and other pupil transportation related problems and situations
- Assist in the selection and the performance evaluation of bus drivers
- Ride with bus drivers and evaluate new bus stops or changes in routes, and reports observations of overhanging branches, view obstructions and reports road hazards to appropriate agencies
- Recommend the assignment of drivers in order to maximize the utilization of equipment and personnel
- Perform dispatching functions and activities that involve student pick-up assignments, route alterations and updating, and revising student transportation records and files
- Prepare or assist in the preparation of various management reports pertaining to student transportation that may include cost analyses and projections
- May conduct bus inspections with bus drivers and reports damage, vandalism, malfunctions and defects
- Enforce and follow appropriate local, state, and federal laws and regulations. Support a cooperative relationship with appropriate law enforcement agencies
- Performs business and administration other duties as assigned
Armed Security Officer-PART TIME
Trident Protection Group
Denver, CO
07.2019 - 09.2020
- Check and secured building entrance. Patrolled industrial and commercial premises to detect signs of intrusion and secure doors, windows and gates. Checked passes and credentials of persons seeking to enter property and issued passes for guests. Monitored security cameras and fire, building and alarm systems. Patrolled square foot premises to ensure safety of employees and visitors. Maintained safety by quickly responding to alarms and investigating disturbances. Challenged suspicious individuals accessing restricted areas to prevent unauthorized entry. Patrolled and areas to protect facilities. Oversaw premises to identify safety risks and ensure employee and visitor safety
Armed Security Officer-Part Time
Invicta Security Services
Denver, CO
05.2019 - 06.2020
- Check and secured building entrance. Patrolled industrial and commercial premises to detect signs of intrusion and secure doors, windows and gates. Checked passes and credentials of persons seeking to enter property and issued passes for guests. Monitored security cameras and fire, building and alarm systems. Patrolled square foot premises to ensure safety of employees and visitors. Maintained safety by quickly responding to alarms and investigating disturbances. Challenged suspicious individuals accessing restricted areas to prevent unauthorized entry. Patrolled and areas to protect facilities. Oversaw premises to identify safety risks and ensure employee and visitor safety.
Lead Equipment Operator/CDL Trainer
City and County of Denver/Denver International Airport
Denver, CO
10.2007 - 12.2018
- Operates large, heavy industrial equipment which requires a substantial degree of monitoring and/or coordination of the working attachments in order to vary operations and deal with differing conditions in construction, earth moving, and/or other work-related duties. Operates various pieces of equipment characterized by multiple axles and a tractor/trailer combination to haul heavy equipment, ground and waste materials, and/or other items to designated sites, loads/ unloads and secures equipment and/or materials for proper transportation and ensures the safe and efficient operation of equipment and a variety of work-related tools. Identifies equipment needs for each assigned project and ensures the safe and efficient operation of equipment and a variety of work-related tools. Inspects vehicle for loose parts, damaged or worn tires, proper air pressure in tires, and other items affecting its safe operation and completes a pre/post trip inspection as defined by federal guidelines. Observes on-board instruments while operating equipment and takes routine corrective action if malfunctions are indicated.
- Performs manual labor in construction, maintenance, and/or other work-related duties when not driving equipment to or operating it at the work site. Assists in preventative maintenance of equipment by washing and servicing vehicles with water, oil, and fuel, performs basic maintenance, and makes minor running repairs. Keeps trip records and logs, reports defects in the vehicle's operations, accidents, traffic violations, or damage to the vehicle. Responds to public inquiries in a courteous manner and provides information within the area of assignment As a CDL Driver Trainer plans, develops and implements training programs for drivers to ensure that safe driving practices are in adherence to District and State transportation policies, rules and regulations. By position, participates in snow removal duties.
Education
Medical Assistant (College Diploma) - Medical
Heritage College
Denver, CO09-1993
Skills
- Leadership
- Customer Service
- Collaboration
- Management
Certification
- General Aviation Security
- October 2022 to Present
- General Aviation Security Course I.A.W
- Transportation Security Administration and the AOPA Airport Watch Program
- Security awareness training (.A.W. 49 CFR 1552)
- Firearm Training
- June 2020 to Present
- Firearm safety and Security Training Course.
- Concealed handgun Permit #20220772 (EXP) 05/2027
- Firearms License
- CPR Certification
- Current Armed Guard Card- Denver
- April 2023 to April 2026
- Guard Card
- Concealed Carry Permit
- FMCSA (Federal Motor Carrier Safety Administration) registration
- CDL
- Physical Security Professional (PSP), ASIS International
- Passenger Endorsement
- First Aid Certification
- CDL B
- Tanker Endorsement
- AED Certification
- Air Brake Endorsement
Languages
English
Additional Information
- Authorized to work in the US for any employer
- Incident Command System IS-00100-ICS100-FEMA
- November 2008
- Expiration Date
- No Expiration
- Issued By
- Emergency Management Institute/U.S Department of Homeland Security
- National Incident Management System IS-00700-FEMA
- Date Issued
- Emergency Management Institute/ U.S Department of Homeland Security
- Crisis Prevention Institute (CPI Training)
- Experience
- 3 years
Timeline
Branch Manager
Mountain Temp Services LLC
01.2026 - Current
Road Supervisor
Transdev Inc-RTD Access A Ride
09.2025 - 01.2026
Armed Security Officer- Part Time
American Guard Services
03.2024 - 10.2024
Armed Security Officer- Part Time
Ronin Asset Protection
03.2023 - 08.2023
Armed Security Officer-Part Time
Alutiiq-Denver
09.2021 - 01.2023
Transportation Supervisor
Denver Public Schools Transportation
12.2020 - 09.2025
Armed Security Officer- Part Time
AMERICAN EAGLE PROTECTIVE SERVICES
09.2020 - 11.2021
Denver City Manager
Greyhound Bus Lines Incorporated
06.2020 - 01.2021
Armed Security Officer-PART TIME
Trident Protection Group
07.2019 - 09.2020
Armed Security Officer-Part Time
Invicta Security Services
05.2019 - 06.2020
Safety and Training Supervisor-Transportation
Adams County School District 14
12.2018 - 01.2021
Lead Equipment Operator/CDL Trainer
City and County of Denver/Denver International Airport
10.2007 - 12.2018
Medical Assistant (College Diploma) - Medical
Heritage College