James Waldrip
Mansfield
Summary
Experienced and patient representative devoted to delivering excellent support for patients through accurate information on insurance coverage, finance options, and documentation requirements. Proficient in scheduling and database management, resulting in efficient communication and reduced correspondence backlogs. Exceptional at recognizing client needs and concerns to optimize engagement strategies and provide exceptional service.
Overview
15
15
years of professional experience
Work History
Center Medical Specialist
Grifols Biomat USA
08.2020 - Current
- Promoted infection control measures within the center through proper sanitization techniques and disposal of biohazard materials.
- Registered donors, collected histories and gathered vital signs.
- Improved clinic efficiency by effectively scheduling appointments and managing patient flow.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations at all times.
- Stayed calm under pressure to and successfully dealt with difficult situations.
- Exceeded customer satisfaction targets through attentive listening skills while addressing concerns or answering questions regarding treatment plans or procedures.
- Supported quality improvement initiatives by actively participating in relevant training sessions and workshops on emerging healthcare trends or technology advancements.
Nurse
Mansfield Law Enforcement Center
06.2017 - Current
- Nursing by protocol and direct weekly Dr
- Appointment, responsible for everything during shift, from vital collection, answering calls, medpass to over 125 patients, wound care, stocking supplies and ordering medication, creating and caring for patient files, Tb testing and recording, drawing labs and preparing lab work, working with correctional officers to ensure safety to both inmates and staff, intake evaluation and exit preparation
Correctional Nurse
Nursefinders Agency
02.2015 - 06.2017
- Worked at Mansfield Law Enforcement Center the entire time
Correctional Nurse
Maxim Healthcare Group
11.2014 - 02.2015
- Worked at Mansfield Law Enforcement Center the entire time
Assistant Director of Nurses
Town Hall Estates
06.2013 - 10.2014
- Assessed need for, obtained and interpreted lab tests, supervised20, lvns, cmas and cans, communicated /educated families and patients, ensured HIPAA compliance, monitored patients, organized influenza, tb, pneumonia and hep b immunizations for residents and staff, infection and incident reports
- Coordinate all communications between patients and doctor offices
- Document patient behaviors and report abnormalities to supervisor
Lab Manager
DentalLab.com
05.2010 - 09.2011
- Managed day to day activity of production and employees, inventory control, floorplanned entire laboratory, communicated with clients, design and fabrication of dental appliances, time and workflow management, organized shipping/delivery, worked with sales staff in technical questions
- Improved lab efficiency by implementing automated processes and equipment upgrades.
- Interviewed, hired and trained lab technicians to perform experiments and analyze results.
- Established and maintained quality control standards, contributing to accurate test results and reliable data collection.
- Coordinated departmental budgets and resource allocation, optimizing lab operations while minimizing expenditures.
- Kept laboratory in compliance with applicable guidelines and laws.
- Managed operational documents and produced reports detailing activities.
Education
Vocational Nursing - Nursing
Concorde Career College
Arlington, TX04-2013
Skills
- Computer Skills
- Patient evaluation
- Patient advocacy
- Intake/Exit Experience
- Correctional nursing
- Problem solving
- Strong clinical judgement
- High level of autonomy
- Professional and caring bedside manner
- BLS and ACLS Certified
- Direct working with PCP
- Stocking/ordering of medication and supplies
- Care plan experience
- Patient Care
- Palliative care
- Clinical documentation
- Team leadership
- Decision-making
- Staff management
- Task delegation
- Documentation and reporting
- Relationship building
Timeline
Center Medical Specialist
Grifols Biomat USA
08.2020 - Current
Nurse
Mansfield Law Enforcement Center
06.2017 - Current
Correctional Nurse
Nursefinders Agency
02.2015 - 06.2017
Correctional Nurse
Maxim Healthcare Group
11.2014 - 02.2015
Assistant Director of Nurses
Town Hall Estates
06.2013 - 10.2014
Lab Manager
DentalLab.com
05.2010 - 09.2011
Vocational Nursing - Nursing
Concorde Career College
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