James Waldron
Enfield
Summary
- Extensive experience with Shipping/Receiving process
- Safety Orientated Leader with understanding of OSHA regulations
- Strong background across production scheduling and budgeting, as well as materials.
- Proven ability to effect positive changes in large distribution operations
- Self-starter, with a proven ability to identify problems and implement solutions.
- Demonstrated ability to work well with a wide variety of personalities, as well as independently.
- Solid time management, organizational and attention to detail skills.
- Inventory Management
- Proficient with Microsoft Office Suite.
- Union Experience- avoidance and relations.
- Skilled in Change Management
- Experience with Warehouse Automation
Self-motivated Operations Manager successful in collaborating with consultants, area leaders, and employees to streamline and strengthen processes and control costs. Highly organized and detailed collaborator with solid record of accomplishment in meeting and exceeding business targets. In-depth knowledge of operational and budget management techniques.
Overview
30
30
years of professional experience
Work History
Operations Engagement Manager
Bozzutos, Inc.
Cheshire
12.2024 - 07.2025
- Responsible for Leadership Development, fostering an inclusive culture of employee engagement, supporting operations by consulting and mentoring the Leadership Team.
- Developed engagement strategies to enhance employee relationships and satisfaction.
- Report directly to EVP of Transportation, Fleet, and Operations
Operations Manager
C&S Wholesale Grocers
Westfield
01.2020 - 11.2024
- Responsible for all aspects of Inbound/Outbound operations with total thru put volumes of 2 million cases weekly
- Responsible for staffing including turnover/retention, scheduling, and Training
- P&L responsibilities
Shift Operations Manager
C&S Wholesale Grocers
Suffield
01.2009 - 01.2020
- Responsible for managing up to 15 Operations Supervisors and 150+ hourly associates
- Ensured progressive coaching occurred to improve efficiencies, productivity, and safety.
- Voluntarily Transferred throughout network to ensure company culture and vision was executed.
- Improved Facility's service level to the customer, through replenishment improvements, lowering order non-fill rate from 1.32% to .42%.
- Developed engagement activities that drove a reduction of ORI rate from 12.03 to 2.69 YOY.
- Developed and implemented an Incentive Pay program for Forklift Operators.
- Mentored four direct report Operations Supervisors, aiding them in attaining their goal of promotion to Shift Operations Manager.
Operations Supervisor
C&S Wholesale Grocers
North Hatfield
01.2004 - 01.2009
- Oversight of specific areas of the distribution center including Receiving Dock, Loading Dock, Storage/Selection Aisles.
- Traveled throughout network to support growth of company and new acquisitions
- Partnered with EHS team to reduce ORI rates below 3.0
- Managed change effectively to support company growth
- Played key role in implementation of engineered labor standards
Order Selector Trainer
C&S Wholesale Grocers
01.2003 - 01.2004
- Responsible for training newly hired Order Selectors in all aspects of the position
Incentive Order Selector
C&S Wholesale Grocers
01.2002 - 01.2003
- Responsible for accurately selecting customer orders while maintaining exceptional safety standards.
- Partnered with finance team to write fiscal budgets.
- Oversight of operations with up to 2,400,000 thru-put volumes.
- Responsible for all encompassing facility KPIs including inventory, transportation, safety, distribution, and quality assurance.
- Oversight of frozen, perishable, grocery, and GMHBC environments.
- Accurate scheduling for up to 500 production employees.
- Oversaw facility mapping/slotting to increase productivity.
Various positions
Springfield Foodservice
08.1995 - 09.2002
- Various positions held including Forklift Operator, Inventory Control Manager, Transportation Lead, Router, and MIS Manager
Education
Associate's degree - Environmental Science
Holyoke Community College
Holyoke, MASkills
- Employee engagement
- Leadership development
- Change management
- Operations optimization
- Performance analysis
- Strategic planning
- Cross-functional collaboration
- Process improvement
- Staff training
- Problem solving
- Effective communication
- Team building
- Conflict resolution
- Time management
- Implementation management
- Resource allocation
- Best practices optimization
- Adaptability and flexibility
Timeline
Operations Engagement Manager
Bozzutos, Inc.
12.2024 - 07.2025
Operations Manager
C&S Wholesale Grocers
01.2020 - 11.2024
Shift Operations Manager
C&S Wholesale Grocers
01.2009 - 01.2020
Operations Supervisor
C&S Wholesale Grocers
01.2004 - 01.2009
Order Selector Trainer
C&S Wholesale Grocers
01.2003 - 01.2004
Incentive Order Selector
C&S Wholesale Grocers
01.2002 - 01.2003
Various positions
Springfield Foodservice
08.1995 - 09.2002
Associate's degree - Environmental Science
Holyoke Community College