James Walsh
Tucson,AZ
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
24
24
years of professional experience
Work History
Installer/SOS tech/ Warehouse assistant manager
Directv
Tucson, AZ
09.2008 - 03.2025
- Conducted site surveys to assess installation requirements and troubleshoot potential issues
- Performed installations of DirecTV systems to ensure compliance with established safety codes and operational standards.
- Engaged with customers to explain installation processes and deliver comprehensive training on system operation.
- Managed service calls by identifying and addressing customer concerns. Rectified system issues and ensured all questions were answered before concluding visits.
- Coordinated time allocation and systematically organized van inventory to ensure optimal resource utilization.
- Elevated to SOS team within four months, showcasing rapid adaptation and contribution to team success.
- Assisted team members in troubleshooting technical issues. Collaborated with colleagues to identify solutions for complex problems. Supported problem-solving efforts by applying creative thinking techniques.
- Established reputation as a key resource for managing complex cases.
- Transitioned to Assistant Manager position to enhance warehouse efficiency and team performance.
- Oversaw shipping and receiving processes, maintaining accurate inventory flow and organization, used forklift when required.
- Utilized DIRECTV's customized software to oversee inventory management and stock ordering.
- Managed inventory levels and ensured timely restocking of necessary supplies to support operational efficiency.
- Reorganized warehouse layout to optimize space utilization and workflow.
- Secured national recognition for implementing safety measures and improving ergonomic organization within technical environments.
Production Manager in the shower department
Petty Products
Tucson, AZ
01.2001 - 09.2008
- Facilitated accurate distribution of shower kits, accessories, and mirrors to over forty technicians for their work orders.
- Coordinated daily shipping and receiving tasks to support warehouse operations. Organized inventory for efficient processing. Facilitated smooth communication between departments to ensure timely deliveries.
- Coordinated ordering of stock replenishment to support uninterrupted operations.
- Oversaw inventory management processes to ensure optimal stock levels.
- Oversaw improvements in inventory stocking procedures. Led initiatives to optimize time and efficiency during weekly inventory audits.
- Designed and constructed custom shower door tables to streamline manufacturing processes.
- Oversaw inventory audits for three additional departments after four years of service.
- Oversaw production schedules to ensure timely delivery of products.
- Implemented process improvements to enhance operational efficiency and reduce waste.
Education
High School Diploma -
Pima Community College
Tucson, AZHigh School Diploma -
Ingleside Highschool
Ingleside, TexasSkills
- Experienced in Excel spreadsheet management
- Enthusiastic about skill development
- Effective at juggling multiple tasks
- Effective in both team and solo environments
- Optimize workflow
- Effective communication abilities
- Effective under pressure
- Attention to detail
- Time management
- Positive attitude
- Power tool operation
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of three staff members.
- Achieved Q3 2024 best warehouse award by meeting or exceeding Directv's numbers matrix with accuracy and efficiency.
- Received national recognition for safety and improving inventory organization in tech staging area to achieve better ergonomic practices.
Timeline
Installer/SOS tech/ Warehouse assistant manager
Directv
09.2008 - 03.2025
Production Manager in the shower department
Petty Products
01.2001 - 09.2008
High School Diploma -
Pima Community College
High School Diploma -
Ingleside Highschool