James Ward
Alexandria,VA
Summary
Detail-oriented professional with experience at Teph Seal Auto Appearance, excelling in customer service and meticulous car detailing. Proven ability to enhance vehicle appearance and customer satisfaction through effective communication and attention to detail. Skilled in digital marketing and data analysis, adapting quickly to new technologies to drive results.
Overview
2
2
years of professional experience
Work History
Car Detailer
Teph Seal Auto Appearance
04.2024 - 08.2024
- Completed full-service washes that included vacuuming interiors, shampooing carpets, degreasing engines, polishing chrome accents, applying wax coatings to exteriors.
- Maintained a clean and organized workspace, ensuring efficient completion of tasks and high-quality workmanship.
- Enhanced customer satisfaction by thoroughly cleaning and detailing vehicles, both interior and exterior.
- Delivered consistent results while working independently on various makes/models/styles of cars within tight deadlines.
- Provided exceptional customer service and addressed customer inquiries.
- Collected and disposed of trash in vehicle console spaces and under seats.
- Maintained clean, tidy and safe work environment.
- Improved overall vehicle appearance with the use of professional-grade equipment and products.
- Achieved superior results through meticulous attention to detail in all aspects of car detailing.
- Shined vehicle windows and windshields to remove water spots.
- Applied protective agents, including sealants, to protect surfaces.
- Ensured proper care for luxury and classic vehicles, utilizing specialized techniques and products designed specifically for these automobiles.
- Contributed to a positive work environment by fostering teamwork and maintaining open lines of communication with colleagues.
- Washed cars and trucks daily for auto dealership.
- Refilled gas tanks and documented fluid levels.
- Adapted quickly to new detailing technologies and tools, keeping service offering competitive.
- Fostered team environment, training new detailers in techniques and customer service skills.
- Increased positive feedback, applying high-quality wax to protect paint and ensure lasting shine.
- Achieved spotless engine bay appearance, degreasing and detailing for enhanced vehicle value.
- Managed inventory of cleaning supplies and tools, ensuring availability and cost-effectiveness.
Portal
Herrin Gear Lexus
04.2023 - 08.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Developed and maintained courteous and effective working relationships.
- Proved successful working within tight deadlines and a fast-paced environment.
- Learned and adapted quickly to new technology and software applications.
- Strengthened communication skills through regular interactions with others.
- Paid attention to detail while completing assignments.
- Organized and detail-oriented with a strong work ethic.
Cashier
Walmart
07.2022 - 03.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Restocked and organized merchandise in front lanes.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Education
Marketing
Mississippi State University
Starkville, MSSkills
- Market research
- Digital marketing
- Data analysis
- Customer relationship management
- Social media management
- Customer service
Languages
Spanish
Elementary
Timeline
Car Detailer
Teph Seal Auto Appearance
04.2024 - 08.2024
Portal
Herrin Gear Lexus
04.2023 - 08.2023
Cashier
Walmart
07.2022 - 03.2023
Marketing
Mississippi State University
Similar Profiles
Timothy CassidyTimothy Cassidy
Manager at Teph Seal Auto AppearanceManager at Teph Seal Auto Appearance
TYIQUAN BARNARDTYIQUAN BARNARD
Area Manager at Teph Seal Auto AppearanceArea Manager at Teph Seal Auto Appearance
Jose AlfaroJose Alfaro
Area Director at Teph Seal Auto AppearanceArea Director at Teph Seal Auto Appearance