Detail-oriented professional with expertise in strategic planning and team development. Dedicated to leveraging strong communication skills and community engagement to maintain high standards of sales and customer satisfaction.
Overview
10
10
years of professional experience
Work History
Store Manager
Game Kastle
Fremont, CA
02.2023 - 02.2026
Developed and executed strategic merchandising plans to enhance product visibility and sales performance.
Trained and mentored team members on best practices in retail management and customer engagement.
Analyzed sales data to identify trends, optimize inventory levels, and improve profitability.
Implemented operational improvements that streamlined processes, resulting in increased efficiency.
Assistant Store Manager
Game Kastle
San Jose, CA
06.2021 - 02.2023
Led daily store operations, ensuring optimal inventory management and product availability.
Coordinated in-store events and tournaments to strengthen community relationships.
Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Walked through store areas to identify and proactively resolve issues negatively impacting operations.
Cook Shift Leader
MOD Pizza
San Jose, CA
07.2019 - 06.2021
Supervised kitchen operations, ensuring adherence to safety and quality standards.
Trained and mentored new team members on food preparation techniques and procedures.
Developed efficient workflows to enhance service speed during peak hours.
Managed inventory control, reducing waste through effective stock rotation practices.
Security Guard
Star Protection
Seattle, WA
02.2016 - 06.2019
Monitored premises to ensure safety and security for personnel and property.
Conducted regular patrols to identify and mitigate potential security risks.
Responded promptly to incidents, ensuring appropriate actions were taken.
Collaborated with law enforcement during emergencies to enhance response effectiveness.
Maintained a safe environment for staff and visitors through proactive surveillance and communication.
Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.