James Wesley McFee
Maurepas,LA
Summary
Results-driven Manager and Supervisor with 10+ years of experience overseeing operations, developing and implementing process improvements and leading teams to exceed goals and performance. Proven ability to drive optimal efficiency and cost-effectiveness within a fast-paced environment. Experienced in developing and training employees to deliver exceptional customer service, meet performance objectives, and promote customer loyalty.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Warehouse Associate
Walmart Distibution
05.2021 - Current
- Maintain Warehouse Detail and Quality Assurance Duties
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Increased accuracy in order picking by utilizing electronic scanning devices and following established procedures.
- Contributed to a cleaner workspace with daily upkeep and scheduled deep cleaning sessions.
- Drove forklifts, pallet jacks and other equipment to move materials.
Branch Manager
ProHealth Resources
08.2015 - 03.2020
- Managed Daily Operations for Recruitment and Marketing
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Maintained friendly and professional customer interactions.
- Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
- Implemented effective sales strategies to achieve branch targets and exceed expectations consistently.
- Evaluated employee performance regularly through appraisals and feedback sessions to facilitate continuous development of skills and knowledge base within the team.
- Strengthened relationships with key clients, securing long-term partnerships and driving revenue growth.
- Interviewed and hired talented hundreds of individuals with top-level strengths, improving organizational talent, and skill set.
Branch Manager/Sales
Advanced Temps
07.2012 - 09.2014
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Maintained friendly and professional customer interactions.
- Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
- Implemented effective sales strategies to achieve branch targets and exceed expectations consistently.
- Managed branch financials including budgeting, forecasting, and expense tracking for accurate reporting and decision-making support.
- Increased branch profitability by implementing cost-saving measures and streamlining operational processes.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Developed a high-performing team through targeted recruitment, training, and performance management initiatives.
Education
Associate of Science - Marketing Management And Design
Design Institutes
Skills
- Communication
- Problem Solving
- Time Management
- Problem-solving
- Attention to detail
- Decision Making
- Team collaboration
- Time management
- Forklift certified
- Warehouse safety
- Self-motivated and disciplined
- Punctual and dependable
- Clear communication
- Workplace cleanliness
- Leadership and team building
- Operations support
Certification
- Leading People Harvard ManageMentor
- Leadership Communication
- Decision Making
- Customer Service Fundamentals
- Customer Focus
- Supply Chain Management
- Inventory Management
- Developing Employees
- Difficult Interactions
- Business ManaManagement
Awards
Employee of the Month
Timeline
Warehouse Associate
Walmart Distibution
05.2021 - Current
Branch Manager
ProHealth Resources
08.2015 - 03.2020
Branch Manager/Sales
Advanced Temps
07.2012 - 09.2014
Associate of Science - Marketing Management And Design
Design Institutes
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