James White

• Supervised case management staff to maintain compliance with regulations and policies.
• Analyzed case data to identify trends and inform strategic decision-making.
• Mentored junior staff in best practices for effective casework management.
• Evaluated employee performance regularly, providing constructive feedback for continuous improvement.
• Maintained familiarity with New York foster care and adoption regulations and laws to facilitate resolution of client-related issues.
• Reviewed caseworkers' client cases and made recommendations for additional actions and improvements.

*Assisted the unit supervisor in managing the foster care unit.

*Manage foster care cases which include: meeting with foster children, meeting with birth parents, meeting with foster parents in order to aid families achieve case planning goals.

*Maintain contact with contracted service providers.

*Maintain regular contact with legal staff including testifying in Family Court.

• Provided crisis intervention support, effectively de-escalating challenging situations with clients.
• Assessed client needs and developed individualized service plans to address challenges.
• Coordinated with community resources to facilitate access to necessary services for clients.
• Monitored case progress and maintained accurate documentation in compliance with regulations.