James White
Raleigh,NC
Summary
Customer-oriented store manager offering several years of experience in retail operations, sales and service team leadership and profitability strategies. Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals. Recruits, trains, develops and manages team of store associates and assistant managers.
Overview
4
4
years of post-secondary education
22
22
years of professional experience
Work History
Store Manager
Kohls Department Store
Durham, North Carolina
05.2019 - Current
- Managed daily store operations and ensured compliance with company policies.
- Supervised [Number] team members and provided training on customer service standards.
- Coordinated merchandise displays to enhance product visibility and sales.
- Monitored inventory levels and conducted regular stock assessments.
- Led weekly team meetings to discuss goals, updates, and performance expectations.
- Resolved [Number] customer inquiries and complaints to maintain high satisfaction levels.
- Recruited, trained, and supervised new employees.
Assistant Store Manager
Kohls Department Store
Raleigh, North Carolina
09.2013 - 05.2019
- Trained and mentored new staff on store policies and procedures.
- Implemented visual merchandising strategies to enhance product displays.
- Monitored sales performance and identified improvement opportunities.
- Collaborated with upper management on promotional events and initiatives.
- Assisted in daily store operations and team management.
Store Manager
A and B Store Fixtures
Raleigh, North Carolina
06.2004 - 09.2013
- Managed daily operations to enhance store efficiency and customer experience.
- Oversaw inventory management to ensure product availability and organization.
- Implemented merchandising strategies to maximize product visibility and sales.
Education
Bachelor of Science - Education
West Virginia State University
Institute , WV 08.1985 - 12.1989
Timeline
Store Manager
Kohls Department Store
05.2019 - Current
Assistant Store Manager
Kohls Department Store
09.2013 - 05.2019
Store Manager
A and B Store Fixtures
06.2004 - 09.2013
Bachelor of Science - Education
West Virginia State University
08.1985 - 12.1989