James Whittier
Palm Springs
Summary
Experienced professional with a strong background in management, design, hospitality, cosmetology, retail, and customer service. Collaborative team player that is self motivated and solution oriented with a track record of delivering outstanding service and achieving organizational goals.
Overview
22
22
years of professional experience
Work History
Owner/Stylist
James Williams Hair
2015.11 - Current
- Managed daily operations, including budgeting, marketing, and client scheduling, at two different sites
- Worked closely with clients, offering expert advice and guidance on hair coloring techniques and styles
- Evaluated the needs of customers and made recommendations for products based on hair type, desired results and lifestyle
- Increased sales by educating customers about products.
- Certified by framesi as an educator
- Obtained advanced training in Redken and Bumble and Bumble hair care and coloring
Hair Stylist
Bungalow Salon
2013.11 - 2015.11
- Offered professional advice on haircuts, color, and formal design during consultations with customers.
- Assisted customers in making informed decisions by offering expert guidance on recommended products and services
- Proficient in the education and selling of hair products.
- Instructed and provided training to salon staff.
Hair Stylist
Cynthia K Salon
2003.08 - 2013.11
- Oversaw day-to-day operations including budgeting, marketing, and scheduling clients
- Designed and ordered marketing materials utilizing online software
- Advised customers on their haircare needs
- Created hair styles for formal events
- Analyzed customers' hair, facial features, and needs, and recommended appropriate services.
Education
Cosmetology Program -
Minuteman Regional School of Technology
Lexington, MA05.2000
Associate of Applied Science - Fashion Design
Fashion Institute of Technology
New York, NY05.1991
Skills
- Scheduling
- Event coordination
- Organized
- Exceptional customer support
- Proficient in Microsoft Office
- Clear communicator
- Client engagement
- Verbal and written communication
- Client support
Timeline
Owner/Stylist
James Williams Hair
2015.11 - Current
Hair Stylist
Bungalow Salon
2013.11 - 2015.11
Hair Stylist
Cynthia K Salon
2003.08 - 2013.11
Associate of Applied Science - Fashion Design
Fashion Institute of Technology
Cosmetology Program -
Minuteman Regional School of Technology