Summary
Overview
Work History
Education
Skills
Timeline
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Jennifer Talbot

San Tan Valley,AZ

Summary

Dynamic Owner/Stylist at Transcend Studios with a proven track record in small business operations and customer relations. Successfully enhanced client satisfaction through exceptional service and efficient processes, leading to increased repeat business. Skilled in staff management and employee development, fostering a collaborative workplace culture that drives team performance.

Overview

9
9
years of professional experience

Work History

Owner/Stylist

Transcend Studios
04.2017 - Current
  • Developed business plans and operational strategies to establish company direction.
  • Conducted market research to identify customer needs and competitive positioning.
  • Managed finances, including budgeting and expense tracking for sustainability.
  • Established vendor relationships to enhance supply chain efficiency and product quality.
  • Oversaw daily operations, ensuring compliance with industry standards and regulations.
  • Coordinated customer service efforts to enhance satisfaction and retention rates.
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
  • Trained and motivated employees to perform daily business functions.
  • Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.

Education

High School Diploma -

Gilbert High School
Gilbert, AZ

Cosmetology

Royal College of Beauty
Mesa, AZ
04.1993

Skills

  • Customer relations
  • Small business operations
  • Relationship building
  • Verbal and written communication
  • Client service
  • Staff management
  • Team oversight
  • Staff hiring
  • Business launch
  • Employee development
  • Service quality assurance
  • Hiring and staffing
  • Attention to detail
  • Customer service management
  • Scheduling
  • Inventory control
  • Inventory management
  • Inventory tracking and management
  • Purchasing and planning
  • Schedule management
  • Staff training/development

Timeline

Owner/Stylist

Transcend Studios
04.2017 - Current

High School Diploma -

Gilbert High School

Cosmetology

Royal College of Beauty
Jennifer Talbot