Summary
Overview
Work History
Education
Skills
Timeline
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James Wilcher

Roanoke,Virginia

Summary

I am ambitious and driven. I thrive on challenges and constantly set goals for myself, so I have something to strive toward. I'm not comfortable with settling, and I'm always looking for an opportunity to do better and achieve greatness. I don’t shy away from hard work and willing to put the time in to be special.

Overview

6
6
years of professional experience
1
1
year of post-secondary education

Work History

Bender Operator

Cardinal Glass
Vinton, VA
08.2022 - Current
  • Cut, shaped and bent metal plates, sheets, tubes and structures
  • Inspected finished products for quality and adherence to customer specifications
  • Kept machines running at peak efficiency to meet demanding production targets.

Order Selector

AmeriCold Logistics
Roanoke , Va
10.2021 - 04.2022
  • Detail-oriented Order Picker with experience working in various large warehouse environments. Seeking similar role where outstanding packing skills and strong commitment to safety will be valued.
  • Prepared orders by processing requests, pulled materials from warehouse, packed boxes, and prepared shipments.
  • Operated warehouse equipment and reported instances of safety code violations to management to reduce risk of accidents.
  • Moved boxes and organized aisles to open up floor space and enable forklift operators to move freely through warehouse.
  • Utilized forklifts and pallet jacks to transport orders and prepare for shipment delivery.
  • Collaborated with team members to complete timely orders and avoid delays.
  • Maintained tidy and organized warehouse environment to comply with cleanliness standards.
  • Built pallets and positioned orders on loading dock to safely pile and ship goods.

Sanitation Worker

AmeriCold Logistics
Roanoke , VA
04.2021 - 10.2021
  • Handled spills in work and common areas and used proper methods to clean and sanitize each material.
  • Collected, sorted, and disposed of garbage and recycling from production work areas.
  • Washed down facility walls, floors, and doors regularly with cleaning solutions and sprayers.
  • Worked with team members from multiple departments to maintain strict cleanliness standards.
  • Developed and maintained personable and professional rapport with staff and customers to support satisfaction.
  • Adhered to all safety and handling guidelines, following MSDS protocols for proper handling and storage of hazardous materials.

Phone Banker II

Wells Fargo Bank
Roanoke, VA
02.2019 - 01.2021
  • Responsible for responding to routine and complex customer inquiries regarding consumer products and services: Quickly answer customer inquiries in a friendly and courteous manner
  • Deliver exceptional service to our customer by going out of the way to please them
  • Accomplishments: lowest handling time on team, star recognization reward, team assistan, promoted to Pb2
  • Facilitated exceptional customer service by meeting customer needs and recommending products to promote financial success.

Assistant Manager

Hibbett Sports
Roanoke, va
05.2017 - 01.2019
  • Discuss and develop an action plan with Store Manager to achieve a consistent 5-star customer experience
  • Mentor and develop all team members to uphold Hibbett’s standards
  • Guides and motivates store team to drive sales through all avenues by maximizing selling behaviors
  • Is conscious of and understands inventory, sales statistics, and expenses to ensure successfully reaching goals and maximizing protability
  • Accomplishments : Leader in sales for the month, Leader in mobile coupons for holiday season.

Education

Associate Of Science - Health science

Virginia Western Community College
Roanoke, VA
04.2022 - Current

Skills

Customer service, English, Leadership, Management, Time management, Active listeningundefined

Timeline

Bender Operator

Cardinal Glass
08.2022 - Current

Associate Of Science - Health science

Virginia Western Community College
04.2022 - Current

Order Selector

AmeriCold Logistics
10.2021 - 04.2022

Sanitation Worker

AmeriCold Logistics
04.2021 - 10.2021

Phone Banker II

Wells Fargo Bank
02.2019 - 01.2021

Assistant Manager

Hibbett Sports
05.2017 - 01.2019

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James Wilcher