James Wiley
Indianola,IA
Summary
Results-driven marketing professional with a track record of enhancing ROI and maximizing sales revenues at State Farm. Expertise in market analysis and problem-solving, leading to optimized marketing campaigns and streamlined operations. Proven ability to build strong relationships with stakeholders, facilitating impactful organizational change.
Overview
1
1
Certification
21
21
years of professional experience
Work History
Marketing Coordinator
State Farm
Des Moines, Iowa
11.2008 - Current
- Coordinated multi-channel marketing campaigns to effectively promote insurance products.
- Allocated marketing budget to optimize sales impact.
- Acted as the primary sales driver within the office.
Sales and Service Representative
State Farm
Corydon, IA
06.2008 - 11.2008
- Resolved customer inquiries through effective communication and active listening.
- Assisted clients in selecting appropriate insurance coverage options.
- Educated clients about claims procedures and provided necessary forms.
Service Professional
GEICO
Coralville, Iowa
11.2005 - 06.2008
- Delivered exceptional customer service through effective communication and problem-solving skills.
- Educated customers on insurance products, coverage options, and benefits available.
- Managed customer accounts while maintaining accurate records in internal systems to support service delivery.
Education
Bachelor's of Arts - European History, Arts
University of Iowa
Iowa City05-2002
Associates of Arts - Liberal Arts
Muscatine Community College
Muscatine05-1999
Skills
- Marketing strategy
- Market analysis
- Cross-channel marketing
- Insurance services
- Personal lines expertise
- Sales and customer service
- Team leadership
- Effective communication
- Problem solving
- Conflict resolution
Accomplishments
- Have lead Iowa in life sales on raw new households
- Have received awards for production of life & health products
- Have organized many private events for varied individuals in my professional and personal life
- Spearheaded sales in a top ten Iowa sales office over multiple years
Certification
- Property and Casualty Insurance Licensed
- Life and Health Insurance Licensed
- Notary Public
Timeline
Marketing Coordinator
State Farm
11.2008 - Current
Sales and Service Representative
State Farm
06.2008 - 11.2008
Service Professional
GEICO
11.2005 - 06.2008
Bachelor's of Arts - European History, Arts
University of Iowa
Associates of Arts - Liberal Arts
Muscatine Community College