Summary
Overview
Work History
Education
Skills
Timeline
Generic

James Williams

Detroit,MI

Summary

Friendly Retail Sales Associate Cashier eager to form relationships with return customers and support continual patronage. Adept provider of accurate and rapid answers to product and service queries. Committed to positively impacting sales and revenue through beneficial customer interactions and memorable service. Committed and hardworking Cashier with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service.

Overview

1
1
year of professional experience

Work History

Crew Member

Popeyes Chicken & Biscuits
Detroit, MI
11.2021 - 02.2022
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Took orders, prepared meals and collected payments.
  • Kept food preparation area, equipment and utensils clean and sanitary.
  • Worked front counter, drive-thru and other areas.
  • Worked well with teammates and accepted coaching from management team.

Cashier/Sales Associate

Dollar General
Detroit, MI
06.2021 - 09.2021
  • Performed end-of-shift cashout operations according to store policies, maintaining accurate counts and receipt records.
  • Connected with customers to support positive transaction experiences and address service concerns.
  • Operated POS terminals and cash drawer balancing.
  • Processed credit card and debit payments via POS systems, providing accurate charges and credits.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Worked closely with shift manager to solve problems and handle customer concerns.

Education

General Curriculum Courses

Edwin Denby High School
Detroit, MI
06.2023

Cosmetology

Herman A. Breithaupt Career And Technical Center
Detroit, MI
06.2023

Skills

  • Locating Merchandise
  • Popular Trends
  • Meeting Sales Goals
  • Loss Prevention Goals Monitoring
  • Safety and Cleanliness Standards
  • Exceeding Customer Expectations
  • Ability to Lift 40 Pounds

Timeline

Crew Member

Popeyes Chicken & Biscuits
11.2021 - 02.2022

Cashier/Sales Associate

Dollar General
06.2021 - 09.2021

General Curriculum Courses

Edwin Denby High School

Cosmetology

Herman A. Breithaupt Career And Technical Center

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